• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused. Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

Notices

February 2018

Information on 'Meltdown' and 'Spectre' Vulnerabilities

20 Feb 2018 — Information on 'Meltdown' and 'Spectre' VulnerabilitiesThank you for using Canon products.With the recent disclosure of "Meltdown" and "Spectre" vulnerabilities, we would like to provide information on how it affect our products.Supplementary Information on 'Meltdown' and 'Spectre': The vulnerabilities ...

January 2007

Inspection Checklist for the Power Cord and Power Plug

18 Jan 2007 — Contact the local Canon Service Centres if any of the following problems are found:There are burn marks on the power plug. It is possible that tracking phenomena have started. This is a dangerous condition.A power plug prong is deformed.The power supply goes off and on when the power cord is bent.There ...