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    Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)

    10-Oct-2013
    8201969300

    Solution

      [ Phenomenon ]
      If the printer driver is installed in Windows 8, and if you upgrade Windows 8 to Windows 8.1 while keeping the driver installed, you may experience the following phenomenon after the upgrade:

      • The printer status is not displayed on the PC (for example, it is not indicated on the PC if a paper jam occurs or if an ink tank is getting empty).

      [ Solution ]
      Uninstall the applicable driver, and re-install it.

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