Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)
Solution
[ Phenomenon ]
If the printer driver is installed in Windows 8, and if you upgrade Windows 8 to Windows 8.1 while keeping the driver installed, you may experience the following phenomenon after the upgrade:
- The printer status is not displayed on the PC (for example, it is not indicated on the PC if a paper jam occurs or if an ink tank is getting empty).
[ Solution ]
Uninstall the applicable driver, and re-install it.