Issue
Cause and Solution
IMPORTANT
When using the ARP/PING command, the IP address is assigned directly in the following settings. As well as by assigning the IP address to the printer directly, you can set the IP address by using any one of DHCP, BOOTP, or RARP. When restarting or resetting the printer, whether DHCP, BOOTP, and RARP are available is checked, and the IP address is assigned by the method that is determined to be available the soonest. In this method, the IP address is assigned automatically. Therefore, you do not need to perform the following settings. When you want to reassign the IP address or when you cannot use DHCP, BOOTP, or RARP, perform the following settings.
NOTE
Clarifications of the operation and additional explanations for the procedure are indicated at the end of this page. Reading these notes is highly recommended.
1. Run MS-DOS Prompt or Command Prompt.
For Windows XP/Server 2003: From the [Start] menu, select [All Programs] -> [Accessories] -> [Command Prompt].
For Windows 2000: From the [Start] menu, select [Programs] -> [Accessories] -> [Command Prompt].
For Windows Me: From the [Start] menu, select [Programs] -> [Accessories] -> [MS-DOS Prompt].
For Windows 98: From the [Start] menu, select [Programs] -> [MS-DOS Prompt].
If you are using UNIX, display the console screen, and then log in as a super user.
2. Execute the following command to add a static entry to the arp table.
arp (a space) -s (a space) <the IP address> (a space) <the MAC address>
IP Address:
Specify the IP address to assign to the printer. Specify the address with four numbers (from 0 to 255) separated with a period (.).
MAC Address:
Specify the MAC address of the printer. When entering the number, separate the number every two digits with a hyphen (-) (a colon (:) for UNIX).
Input Example (Windows):
arp -s 192.168.0.215 00-00-85-33-f5-22
Input Example (UNIX):
arp -s 192.168.0.215 00:00:85:33:f5:22
NOTE
If you are using IBM-AIX, enter "arp (a space) -s (a space) ether (a space) <the IP address> (a space) <the MAC address>".
3. Execute the following command to specify the IP address of the network board.
Commands to be executed
For Windows :
ping (a space) <the IP Address >(a space) -l (a space) 479
For Solaris 1.x/2.x :
ping (a space) -s (a space) <the IP Address> (a space) 479
For IBM-AIX :
ping (a space) <the IP Address> (a space) 479
For HP-UX :
ping (a space) <the IP Address> (a space) 487
For Linux :
ping (a space) -s (a space) <the IP Address> (a space) 479
IP Address :
Specify the same IP address as the one used in Step 2.
Input Example (Windows) :
ping 192.168.0.215 -l 479
NOTE
a. l of "-l" is the letter "L" of the alphabet.
b. The subnet mask and gateway address are set to [0.0.0.0].
NOTE
To confirm the MAC address, perform Network Status Print with the printer's control panel using the following procedure.
1. If the printer is not online, press
to turn the Online indicator on.
2. Press
.
3. Select NW STATUS PRINT using
and
, then press
. The MAC address is indicated in [MAC Address] on the upper left of the Network Status Print.