Check 1: Make sure that the power plug is securely plugged in, then turn the printer on
While the Power lamp is flashing green, the printer is initializing. Wait until the Power lamp stops flashing and remains lit green.
REFERENCE
When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing green, the computer is processing data and sending them to the printer. Wait until printing starts.
Check 2: Make sure that the USB cable is securely plugged in to the printer and the computer
When the printer is connected to your computer with a USB cable, check the followings:
- If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
Check 3: Restart your computer
If there are any unnecessary print jobs, delete them.
Check 4: Make sure that your printer's name is selected in the Print dialog box
The printer will not print properly if you are using a driver for a different printer.
Make sure that your printer's name is selected in the Print dialog box.
NOTE
To make the printer the one selected by default, select Set as Default Printer.
Check 5: Configure the printer port appropriately
Configure "USBnnn" (where "n" is a number) as the printer port.
1. Log on as a user account with administrator privilege.
2. Click Control Panel, then Printer under Hardware and Sound.
In Windows 7, click Control Panel, Hardware and Sound, then Devices and Printers.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel, then double-click Printers.
3. Right-click the Canon XXX icon (where "XXX" is your printer's name), then select Printer properties (Windows 7) or Properties (Windows Vista, Windows XP, or Windows 2000).
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX appearing in the Printer column is selected for Print to the following port(s).
- If the setting is incorrect:
If the problem is not resolved, reinstall the printer driver.
- Printing does not start even though the port named USBnnn is selected:
Launch Canon My Printer from the task tray, select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select Canon XXX.
If the problem is not resolved, reinstall the printer driver.
Check 6: Is the size of the print data extremely large?
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in the displayed dialog.