Movies cannot be played back smoothly (Drop frame)
Solution
If you cannot play back movies that are downloaded to a computer smoothly, please check the computer specifications. To use the bundled software to play back MOV movies, the following system environments are recommended.
Even if there is nothing wrong with a movie file, it may drop frame and not play smoothly during playback, depending on your computer specifications.
| Software | ZoomBrowser EX | ImageBrowser (*1) |
| OS | Windows Vista(*2), Windows XP (Home Edition / Professional) (*3) | Mac OS X 10.4 to 10.5 |
| Computer | PC with one of the above OS preinstalled and a USB port as a standard feature (Upgraded machines not supported) .NET Framework 2.0 or later is required.(*4) | Macintosh with one of the above OS installed |
| CPU | Core 2 Duo 2.6GHz or higher | |
| RAM | Minimum 2GB | |
| Display | Resolution: 1024 x 768 or more, Color quality: Medium (16 bit) or more | Resolution: 1024 x 768 or more, Colors: Thousands or more |
*1 This software program is not compatible with UFS (UNIX File System) formatted disks.
*2 Compatible with 32-bit/64-bit systems for all versions except Starter Edition (Also compatible with Service Pack 1).
*3 Compatible with Service Pack 2/Service Pack 3.
*4 .NET Framework is Microsoft software. It is installed together with ZoomBrowser EX.