• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Data Is Not Sent to the Printer and Cannot Be Printed

    10-Jan-2012
    8200513500

    Solution

    If the Printer and Computer Are Connected by a USB Cable
    The following are probable causes if the printer and computer are connected by a USB cable, and the data cannot be printed because it is not sent to the printer. Take the appropriate measures.

    When the Printer Is Shared on a Network
    If the printer is shared on a network, and the data cannot be printed because it is not sent to the printer, see "User's Guide" (HTML manual) in the CD-ROM supplied with the printer and take an appropriate measure.

    If the Printer and Computer Are Connected by a LAN Cable