If the Message <CLOSE COVER/TONER COVER> Appears
06-Sep-2011
8200339400
Issue
The machine does not work and the message <CLOSE COVER/TONER COVER> appears on the display.
Cause and Solution
The toner cover is not closed completely. Close the toner cover and scanning platform correctly.
The MF4380dn is used for illustration purposes in this section.
1. Hold the front side of the operation panel with your hands.
2. Lift the scanning platform (A) until it is locked. (You will hear an audible "click.")
3. Hold the grip (A) on the right front side of the toner cover.
4. Open the toner cover.
5. Remove the toner cartridge.
6. Hold the toner cartridge by its handle (A).
CAUTION
Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged.
NOTE
Always hold the toner cartridge by its handle.
7. Insert the toner cartridge so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide.
8. Push the toner cartridge to make sure it is properly set in the machine.
9. Hold the grip (A) on the right front side of the toner cover.
10. Close the toner cover.
11. Lower the scanning platform.
CAUTION
- Be careful not to get your fingers caught.
- If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine.