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    The Interface Cable Connection Has a Problem (The Printer Does Not Detect the Interface Cable Connection)

    14-Jul-2008
    8200261100

    Issue

    The interface cable connection has a problem. (The printer does not detect the interface cable connection.)
    The interface cable connection has a problem. (The printer does not detect the interface cable connection.)

    Cause and Solution

    The interface cable is not connected properly.
    Make sure that the printer is connected to the print server, and the print server is connected to the client computer by the interface cable properly. [Connecting the Printer and Computer]

    An inappropriate USB cable is being used.
    Use a USB cable with the following symbol.
    NOTE
    The USB interfaces appropriate for this printer are as follows. For more details, contact your local authorized Canon dealer.
    - Hi-Speed USB
    - USB (USB1.1 equivalent)