When Installing the Printer Driver, the Printer Is Not Recognized Automatically Even After the USB Cable Is Connected
14-Jul-2008
8200259400
Issue
When installing the printer driver, the printer is not recognized automatically even after the USB cable is connected.
When installing the printer driver, the printer is not recognized automatically even after the USB cable is connected.
Cause and Solution
The USB cable has already been connected and the printer is ON before installing the printer driver.
Perform the following procedure.
1. Turn the printer OFF. [Turning the Printer ON/OFF]
2. Disconnect the USB cable.
3. Connect the USB cable again.
4. Turn the printer ON. [Turning the Printer ON/OFF]
Turn the printer ON. [Turning the Printer ON/OFF]
Make sure that the printer and computer are connected with the USB cable properly. [If You Want to Connect the Printer and Computer with a USB Cable]
Use a USB cable with the following symbol.
NOTE
The USB interfaces appropriate for this printer are as follows. For more details, contact your local authorized Canon dealer.
- Hi-Speed USB
- USB (USB1.1 equivalent)
Uninstall the USB class driver. [Uninstalling the USB Class Driver]