• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    White Streaks

    16-May-2008
    8200186800

    Issue


    Cause and Solution

    Print Head nozzles are clogged
    Print the nozzle check pattern to check for uneven ink output.
    • If the nozzle check pattern does not print out properly Clean the Print Head and then print the nozzle check pattern to check that ink is ejecting properly.
    • If the problem is not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. If the problem is not resolved after performing Print Head Deep Cleaning, perform Print Head Deep Cleaning again.
    • If the problem is still not resolved after performing Print Head Deep Cleaning twice A FINE Cartridge may have run out of ink. Replace it with a new one.
    For details on how to print the nozzle check pattern, how to clean the Print
    Head, and how to perform Print Head Deep Cleaning, see [ Printing the Nozzle Check Pattern ]
    Print Head Cleaning
    Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check
    pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the
    Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes.....

    Print Head Deep Cleaning
    If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning,
    which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed
    in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head.....

    Replacing FINE Cartridges
    When FINE Cartridges run out of ink, replace them using the following steps.

    FINE Cartridge is not installed properly/ There is no ink left
    Remove the FINE Cartridge, then reinstall it.
    Small dusts may be stuck between the contact points. In this case, the print
    result may be improved by reinstalling the FINE Cartridge.
    Also, check that the protective tape (A) is removed.

    Media Type setting in the printer drive does not match the actual type of paper
    Make sure that the Media Type set in the Main sheet of the printer driver
    (Windows) or the Quality & Media in the pop-up menu of the Print dialog box
    (Macintosh) matches the type of the loaded printing paper.

    Print quality is not set appropriately
    Set the Print Quality setting to High in Windows or Fine in Macintosh.
    Especially when using coated (high-quality) paper, increasing the Print Quality
    setting in the printer driver settings is effective in reducing white streaks.
    (Windows)
    (1) Open the printer properties dialog box.
    (2) On the Main sheet, click High for the Print Quality setting.
    (Macintosh)
    (1) Open the Print dialog box.
    (2) Select Quality & Media in the pop-up menu and then click Detailed
    Setting.
    (3) Drag the slide bar to set Print Quality to Fine.
    NOTE
    Depending on the type of paper, you may not be able to set Print Quality to
    High (Windows) or Fine (Macintosh).