Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused. Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

The Print Server Has a Problem

Last Updated : 26-May-2008
Issue Number : 8200136000

Turn on the print server.

Make sure that the print server and network are connected by a LAN cable properly.

Make sure that the network settings for the print server are appropriate.

If you want to update the additional driver (alternate driver), perform the following procedure.

1. Uninstall the printer driver used in the print server. [Uninstalling the Printer Driver]

2. Install the new printer driver on the print server. [Installing the Printer Driver]

3. See [Configuring the Print Server] and install the additional driver again.