• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    The Message <41 CHK PAPER SZE> Appears in the Display on the Control Panel

    15-Feb-2008
    8200040600

    Issue

    The message <41 CHK PAPER SZE> appears in the display on the control panel.
    The message <41 CHK PAPER SZE> appears in the display on the control panel.

    Cause and Solution

    The size of the paper loaded in the multi-purpose tray or paper cassette is different from the setting for TRAY PAPER SIZE, CASSETTE2 SIZE, CASSETTE3 SIZE, or CASSETTE4 SIZE specified from the computer or control panel.
    Match the size specified in TRAY PAPER SIZE and the size of the loaded paper, and then press [Online]. [Specifying a Paper Size and Paper Type in the Multi-purpose Tray]

    You are using UFR II Printer Driver, and you loaded custom paper of its long edges 297.0 mm or less and printed when TRAY PAPER SIZE, CASSETTE2 SIZE, CASSETTE3 SIZE, or CASSETTE4 SIZE in the FEEDER MENU options in the SETUP menu was set to MIXED SIZE.
    Load the paper in landscape orientation, then print again.

    When the UFR II printer driver was not used, custom size paper was loaded in landscape orientation to be printed.
    Load the paper in portrait orientation, then print again.

    CHK PAPER SIZE in the USER MAIN. options in the SETUP is set to ON.
    Set CHK PAPER SIZE to OFF, then print again. [Specifying the Setting for CHK PAPER SIZE]