• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Printing does not start <The computer>

    27-Aug-2007
    8000645102

    Category : Bluetooth
    Description : Printing does not start <The computer>
    Prerequisites for performing Bluetooth communication (Windows)

    < Prerequisites for performing Bluetooth printing >
    In order to print via Bluetooth communication with Windows, the following system requirements must be satisfied.
    Computer
    :
    A computer in which an internal Bluetooth module is installed or a computer to which an optional Bluetooth adapter (available from various manufacturers) is attached.
    OS
    :
    a. Microsoft Windows Vista (Satisfying any one of the following conditions are needed)
    - Bluetooth Devices is displayed in Hardware and Sound under Control Panel
    - Bluetooth™ Stack for Windows® by Toshiba Version 5.10.04 or later is installed
    b. Microsoft Windows XP (Satisfying any one of the following conditions are needed)
    - Windows XP SP2 or later is installed, and Bluetooth Devices is displayed in Printers and Other Hardware under Control Panel
    - Bluetooth™ Stack for Windows® by Toshiba Version 3.00.10 or later is installed


    < How to confirm >
    Confirm that the Bluetooth driver installed on your computer is supported.
    Memo:
    The operations may vary depending on your operating program.
    In this case, refer to your computer’s operation manual.

    Toshiba Windows Vista or Windows XP computer
    - In Windows Vista, click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings.
    On the Bluetooth Settings dialog, click the help button, the version number, then ensure that the version number is 5.10.04 or later.
    - In Windows XP, click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth Settings.
    On the Bluetooth Settings dialog, click the help button, the version number, then ensure that the version number is 3.00.10 or later.

    Windows Vista (except for Toshiba Windows Vista computers)
    Log into a user account with the administrator privilege, and click Start, Control Panel, then Hardware and Sound.
    Ensure that the Bluetooth Devices icon is displayed in the dialog.

    Windows XP SP2 or later (except for Toshiba Windows XP computers)
    Log into a user account with the administrator privilege, click Start, Control Panel, then Printers and Other Hardware.
    Ensure that the Bluetooth Devices icon is displayed in the dialog.