With the latest government measures against COVID-19, please note the following changes at various Canon touchpoints from 7 April to 1 June 2020:
Canon Customer Care Centre remains open for repair services.
Operating hours remain the same: Monday to Friday: 10:00am - 7:00pm
Saturday: 10:00am - 2:30pm
Closed on Sunday and Public Holidays
In Operation: 1. Product repair service remains operational for walk-in & pick up and delivery option
Temporarily Suspended 1. Free gift redemption is suspended, and all redemption period will be extended to 31 July 2020.
Note: For purchases from Canon authorised dealers: Free gifts/cashback to be redeemed at Canon Customer Care Centre when free gift service resumes.
For purchases from Canon eShop: Free gifts will be delivered along with the purchased product, except NTUC Cash vouchers, which requires redemption at Canon Customer Care Centre when free gift service resumes. 2. Other services
Please refer here for Precautionary Measures against COVID-19 at Canon Customer Care Centre.