CR-N400
CR-N400
Capture high-quality 4K UHD 60P video at up to 10-bit colour depth with the CR-N400 PTZ camera, equipped with a 1/2.3" CMOS sensor, 12G-SDI connectivity, and optical zoom of up to 20x that could extend up to 40x with Advanced Zoom.
Designed for professional environments, it features DIGIC DV7-powered Hybrid AF with face-priority and tracking, comprehensive connectivity including Genlock and XLR audio, plus flexible pan-tilt-zoom control for efficient production workflows.
Key Features
4K 60P Image Quality
Deliver exceptional 4K UHD 60P video quality that supports professional production workflows with up to 4:2:2 10-bit output via 12G-SDI and HDMI connectivity for superior colour accuracy and detail.

1/2.3-inch CMOS Sensor & DIGIC DV 7
Features a 1/2.3-inch CMOS sensor paired with Canon's advanced DIGIC DV 7 image processor, delivering outstanding 4K image quality with enhanced colour reproduction and high-precision autofocus tracking capabilities.
20x Optical Zoom & 40x Advanced Zoom
1x

20x

40x

The CR-N400 features a versatile 20x optical zoom lens that starts at 29.3mm wide angle and extends to an impressive 40x Advanced Zoom—the longest range ever on a Canon PTZ camera — for exceptional framing flexibility.

High-Precision Auto Focus Technology
The CR-N400 features advanced Hybrid AF technology, combining high-precision contrast AF with high-speed phase-difference AF for superior autofocus performance. This intelligent dual-system approach delivers faster, more reliable focusing compared to contrast AF alone, ensuring sharp results even in challenging shooting conditions.
EOS iTR AF
Powered by deep learning technology, EOS iTR AF X intelligently recognizes and tracks subjects with remarkable accuracy. The system maintains focus lock even when subjects turn away or move unpredictably, ensuring continuous tracking throughout your shoot.
Tracking AF
Tracking AF allows you to select any subject directly through the Settings Page or RCCA interface, with the camera automatically maintaining focus as it moves. This versatile feature enables precise focus tracking on both people and objects, giving you complete control over your shots.
Eye AF
Eye AF detects and tracks human eyes with precision, maintaining focus on your subject even when foreground objects temporarily obstruct the view.
Face Priority AF
When enabled, Face Detection prioritises human faces for autofocus, automatically adjusting focus to keep people sharp in frame.
Face Only AF
Face Only AF mode focuses only on human faces when they are detected, ignoring other elements in the scene for people-specific shooting.
Seamless Colour Matching with Custom Picture


Multiview Streaming with Crop Function
Multiview Streaming Specifications
| Video Output Terminal | Output Resolution | Range of Output |
| 12G-SDI | Full HD / HD | Full Screen Crop Region 1 Crop Region 2 |
| IP / HDMI / 3G-SDI | Full HD / HD | Full Screen Crop Region 1 Crop Region 2 |
| Control | Output | ||||||||
| Web UI | RC-IP1000 | RC-IP100 | RCCA | IP | 12G-SDI | HDMI | 3G-SDI | ||
| Crop Function | Crop output position specification | O | O | X | O (Windows) |
O | O | O | O* |
| Crop output ON / OFF | O | O | X | O (Windows) |
O | O | O | O* | |
*Zooming in is possible on crop 1 and vertical crop.
Support for Multiple Industry-Standard Protocols
Integrate seamlessly into any production environment with comprehensive protocol support. The CR-N400 connects effortlessly across IP networks with:
- XC Protocol
- NDI | HX
- RTSP/RTP
- RTMP
- SRT
- FreeD Protocol
- Standard Communication
XC Protocol
Build flexible multi-device systems with Canon's XC Protocol, a shared IP control standard designed for video production. Seamlessly integrate and control multiple Canon devices over IP networks.
NDI | HX
Streamline live video production workflows with NDI | HX support, the industry-trusted protocol developed by NewTek. Deliver professional-quality video over IP networks with ease.
RTMP
Stream video and audio instantly with RTMP support, enabling real-time playback without waiting for downloads. Perfect for live streaming and on-demand content delivery.
SRT
Achieve reliable, high-quality streaming even over unstable networks with SRT Protocol support. Delivers low-latency, secure video transport between any locations.
FreeD Protocol
Enable advanced virtual production workflows with FreeD Protocol support, the industry standard for transmitting camera tracking data in VR/AR environments.
Standard Communication
Connect with confidence using industry-standard control protocols widely adopted across video production and broadcasting. Ensures compatibility with existing equipment and established workflows.
Double Tally Lamp
Stay in perfect sync with brilliant front and rear tally lamps that instantly signal when you're broadcasting. Whether commanding production behind the scenes or performing on camera, these intuitive indicators keep everyone confident and coordinated—ensuring flawless live productions every time.
Tools & Online Applications
Multi Camera Management App (MCMA)
Centralize setup and management of multiple cameras with efficient configuration tools. Simplifies complex multi-camera systems, reducing setup time and operational costs across any production environment.
Remote Camera Control Application (RCCA)
Control up to 20 Canon PTZ and video cameras from your computer with this free software. Preview up to nine cameras simultaneously and adjust focus, pan, zoom, tilt, and exposure in real time.
Canon Multi-Camera Control App (MCC)
Manage and monitor multiple cameras wirelessly with flexible multi-view displays. Intuitively adjust settings and parameters on the fly, streamlining camera management for improved workflow efficiency.
Camera Search Tool
Streamline initial setup by configuring IP addresses and administrator accounts for multiple cameras simultaneously through your remote control.
Settings Page
Configure camera settings intuitively through any web browser. Adjust image quality, exposure, and white balance remotely while monitoring live video—accessible via IP or wireless LAN from tablets.
Webcam Driver
Transform your PTZ camera into a high-quality webcam by connecting via IP with the Webcam Driver. Register up to five cameras and switch between them seamlessly for versatile video conferencing and streaming applications.
Plug-and-Play USB Connectivity
Connect to any computer with the built-in UVC-compatible USB Type-C terminal. Simply plug in a single USB cable to use the CR-N400 as a high-quality USB camera—no drivers, no hassle, just professional video capture ready in seconds.

| Video Output | Resolution | Frame Frequency: Frame Rate |
| Motion JPEG | 1920x1080 | 59.94 Hz: 30.00fps, 15.00fps, 5.00fps 50.00 Hz: 25.00fps, 12.50fps, 5.00fps |
| 1280x720 | 59.94 Hz: 30.00fps, 15.00fps, 5.00fps 50.00 Hz: 25.00fps, 12.50fps, 5.00fps |
|
| 640x360 | 59.94 Hz: 30.00fps, 15.00fps, 5.00fps 50.00 Hz: 25.00fps, 12.50fps, 5.00fps |
|
| YUV | 640x360 | 59.94 Hz: 30.00fps, 15.00fps, 5.00fps 50.00 Hz: 25.00fps, 12.50fps, 5.00fps |
Built-In Auto Tracking Application
Let the camera do the work with intelligent Auto Tracking that follows subjects automatically. The CR-N400 includes the free Auto Tracking (Lite), delivering smooth, precise tracking with essential configurations. Advanced customisation is available through a seamless upgrade to the full version* for complete control over your automated tracking workflows.
| Main Difference | Auto Tracking Application (Lite) | Auto Tracking Application* |
| Tracking Subject | Auto-select only | Auto-select & Manual Selection |
| Tracking Sensitivity | Fixed | 10 Levels |
| Tracking Subject Display Size | 2 Levels |
5 Levels |
| Tracking Target Display Position | Fixed at Centre | Adjustable |
| Priority Display Area | Not Available | Available |
| Fixed Angle of View | Not Available | Available |
| Save Tracking Settings | 1 Setting | Up to 5 Settings |
| Auto Framing (Multi-person Framing, Face Direction Framing, Sit / Stand Detection) |
Not Available | Available |
*paid service
Auto Loop Application
Automate complex camera movements with programmable PTZ sequences that run continuously without operator intervention. Create up to five custom movement routes with an intuitive interface, then let the camera loop through them automatically—delivering consistent, professional shots while freeing your team to focus on other tasks.
*requires paid license
What's in the Box
The CR-N400 comes with the following:
- Camera
- Mounting bracket & screw
- Safety wire & screw
- Camera-to-mount safety wire & Screw
- IR remote controller & 2x AAA batteries
- Printed materials (installation guide & warranty card)
- AC adapter & AC cable
Compatible Software
Related Reads
Specifications
Specifications
Camera
| Indoor | |
| Type 1/2.3 (1/2.3 inch) single-plate CMOS sensor Total pixels: approx. 21.14 megapixels Effective pixels: approx. 8.29 megapixels (3840 x 2160) |
|
| f=3.67 – 73.4 mm, F/1.8 – 2.8, 8-bladed circular aperture 35mm equivalent focal length: [Frame Frequency 29.97/25.00/23.98 Hz] Approx. 29.3 (W) – 601 mm (T) [Frame Frequency 59.94/50.00 Hz] Approx. 30.0 (W) – 616 mm (T) |
|
| Optical: 20x Digital: 20x Advanced (FHD): 40x |
|
| 1 cm (0.39 in.) at full wide angle, 60 cm (2.0 ft.) throughout the zoom range | |
| [Frame Frequency 29.97/25.00/23.98 Hz] Horizontal: 65.6° (W) – 3.6° (T) Vertical: 39.8° (W) – 2.0° (T) [Frame Frequency 59.94/50.00 Hz] Horizontal: 63.3° (W) – 3.5° (T) Vertical: 38.9° (W) – 2.0° (T) |
|
| 1/3 – 1/2000 sec. (specific values depend on the frame frequency) |
|
| Manual/Automatic aperture | |
| 0.0 dB – 36 dB | |
| Built-in (1/8 at maximum, gradation ND), motor operated | |
| AUTO (AWB), Set A, Set B, preset settings (daylight: 5,600 K*, tungsten lamp: 3,200 K*), color temperature setting (2,000 K – 15,000 K), Manual *Color temperatures are given for reference purposes only. Color temperature and color compensation (CC) adjustment available for all settings except custom white balance and AWB. |
|
| Focus mode: Manual, AF-boosted MF, Continuous AF, Face Detection & Tracking, Face only AF, Eye Detection AF type: Hybrid AF, Contrast AF |
|
| Canon Log 3, HDR(PQ), HDR(HLG), BT.709 Wide DR, BT.709 Standard, Canon 709 | |
| Optical-shift | |
| 59.94 Hz/29.97 Hz: Approx. 3 lux (shutter speed: 1/60, 59.94P) 50.00 Hz/25.00 Hz: Approx. 2.5 lux (shutter speed: 1/50, 50.00P) – Gain set to 30 dB |
|
| Pan Range: Horizontal ±170° Pan Speed: 0.1° – 100°/sec. Tilt Range: Vertical -30° – +100° Tilt Speed: 0.1° – 100°/sec. |
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Video Output Format
| 12G-SDI 3840x2160: 59.94P, 50.00P, 25.00P, 29.97P, 23.98P(4:2:2 10bit) 1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P, 29.97PsF/25PsF (4:2:2 10bit) 1280 x 720: 59.94P, 50.00P (4:2:2 10bit) 720 x 576: 50.00i (4:2:2 10bit) 720 x 480: 59.94i (4:2:2 10bit) 3G-SDI 1920 x 1080: 59.94P/59.94i, 50.00P/50.00i, 25.00P, 29.97P/ 23.98P (4:2:2 10bit) 1280 x 720: 59.94P, 50.00P (4:2:2 10bit) *Same video format required for HDMI and 3G-SDI (cannot select different formats for 3G-SDI and HDMI) *When 3840x2160 or 720x480 (720x576) is selected, video will not be outputted to 3G-SDI |
|
| 3840 x 2160: 59.94P, 50.00P, 25.00P, 29.97P, 23.98P (4:2:2 10bit) 1920 x 1080: 59.94P/59.94i, 50.00P/50.00i, 25.00P, 29.97P, 23.98P (4:2:2 10bit) 1280 x 720: 59.94P, 50.00P (4:2:2 10bit) 720x576: 50.00i (4:2:2 10bit) 720x480: 59.94P (4:2:2 10bit) *Same video format required for HDMI and 3G-SDI (cannot select different formats for 3G-SDI and HDMI) |
|
| Frame frequency 59.94 Hz 3840x2160: 59.94fps*, 29.97fps, 14.99fps, 5.00fps (4:2:0 8 bit) 1920 x 1080(1080x1920): 59.94fps, 29.97fps, 14.99fps, 5.00fps (4:2:0 8 bit) 1280 x 720(720x1280): 59.94fps, 29.97fps, 14.99fps, 5.00fps (4:2:0 8 bit) 640 x 360(360 x 640): 59.94fps, 29.97fps, 14.99fps, 5.00fps (4:2:0 8 bit) Frame frequency: 29.97 Hz 3840 x 2160: 29.97fps, 14.99fps, 5.00fps (4:2:0 8 bit) 1920 x 1080(1080x1920): 29.97fps, 14.99fps, 5.00fps (4:2:0 8 bit) 1280 x 720(720x1280): 29.97fps, 14.99fps, 5.00fps (4:2:0 8 bit) 640 x 360(360 x 640): 29.97fps, 14.99fps, 5.00fps (4:2:0 8 bit) Frame Frequency: 50.00 Hz 3840x2160: 50.00 fps*, 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit) 1920x1080(1080x1920): 50.00 fps, 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit) 1280x720(720x1280): 50.00 fps, 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit) 640x360(360 x 640): 50.00 fps, 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit) Frame Frequency: 25.00 Hz 3840x2160: 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit) 1920x1080(1080x1920): 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit) 1280x720(720x1280): 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit) 640x360(360 x 640): 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit) Frame frequency 23.98 Hz 3840 x 2160: 23.98fps, 11.99fps, 5.99fps (4:2:0 8 bit) 1920 x 1080(1080x1920): 23.98fps, 11.99fps, 5.99fps (4:2:0 8 bit) 1280 x 720(720x1280): 23.98fps, 11.99fps, 5.99fps (4:2:0 8 bit) 640 x 360(360 x 640): 23.98fps, 11.99fps, 5.99fps (4:2:0 8 bit) *H.265 only - Depending on the selected frame frequency, JPEG is fixed to one pattern (fixed format, cannot be selected) Resolution: 1280x720 59.94/29.97 Hz: 14.99 fps 50.00/25.00 Hz: 12.50 fps 23.98 Hz: 11.99 fps |
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| Motion JPEG: 1920 x 1080, 1280 x 720, 640 x 360 59.94 Hz: 30.00 fps, 15.00 fps, 5.00 fps 50.00 Hz: 25.00 fps, 12.50 fps, 5.00 fps YUV: 640 x 360 59.94 Hz: 30.00 fps, 15.00 fps, 5.00 fps 50.00 Hz: 25.00 fps, 12.50 fps, 5.00 fps |
|
| Protocol: XC Protocol, RTSP/RTP, NDI|HX, RTMP/RTMPS, Standard Communication (Serial), Standard Communication (IP), SRT, free-D | |
| Number of presets: Max. 100 (including home position) |
Interface
| LAN, Wi-Fi, Serial, IR, USB | |
| LAN x 1, RJ45, 1000Base-T | |
| 12G/3G-SDI OUT Terminal BNC jack (output only) x 1, 0.8 Vp-p/75Ω, unbalanced Video SD (SMPTE ST 259) HD (SMPTE 292) 3G (SMPTE 424, 425) 6G (SMPTE ST 2081) 12G (SMPTE ST 2082) Audio SD (SMPTE ST 272) Other than SD (SMPTE ST 299) Embedded audio, Time code (VITC/LTC) Assistance displays can be output (onscreen displays, peaking) |
|
| BNC jack (input and output), input: 0.5 - 18 Vp-p/100 kΩ Output: 1.3 Vp-p/50Ω or less | |
| BNC jack x 1, 1.0 Vp-p/75 Ω | |
| HDMI connector x 1, output only | |
| RJ45 connector x 1 | |
| ϕ3.5 mm stereo mini jack (unbalanced, plug-in power supported) Sensitivity (MIC): -72 dBV (Manual volume center, full scale -18 dB)/1 kΩ or more/Att.: 20 dB Sensitivity (LINE): -10 dBV (Manual volume center, full scale -18 dB)/1 kΩ or more Supply Voltage: 2.4 V DC (Bias resistance: 2.2 kΩ) |
|
| INPUT (3-pin jack) (pin1: shield, pin2: hot, pin3: cold), 2 sets, balanced Sensitivity (MIC): -60 dBu (Manual volume center, full scale -18 dB)/600 Ω/Att.: 20 dB Sensitivity (LINE): +4 dBu (Manual volume center, full scale -18 dB)/1 kΩ or more Supply Voltage: 48 V DC (Bias resistance: 6.8 kΩ) |
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Others
| Temperature: 0°C – +40°C (+32°F – +104°F) Humidity: 10% – 90% (without condensation) | |
| PoE: PoE++ power supply via LAN connector (IEEE802.3bt compliant) – PoE and PoE+ cannot be used Ext. power source: 12V DC |
|
| PoE++ Input: Approx. 34.4 W* max. (body only) DC Input: Approx. 33.8 W max. (body only) *Class 5 (40.0 W required) for power supply device |
|
| NC35 or lower | |
| Approx. 176 x 220 x 194 mm (6.93 x 8.66 x 7.64 in.) (excluding protrusions) | |
| Approx. 3.1kg (6.8 lb.) (body only) | |
| Hardware: RC-IP100, RC-IP1000 Software: Remote Camera Control Application, Search Tool |
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Specifications and availability subject to change without notice. Weight and dimensions are approximate.
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- 01. Prices, specifications, availability and terms of offers may change without notice.
- 02. Products / Services may be manufactured by and/or supplied to us by third party manufacturers / suppliers for distribution / resale (non-Canon brand products).
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