Value Added Services & Service Charges - Canon Singapore

  1. Value Added Services & Service Charges

PRINTERS, SCANNERS, FACSIMILES & PROJECTORS

PIXMA · MAXIFY · imageCLASS · imageFORMULA · LiDE · XEED · LX · LV  · RAYO

These prices are for diagnosis and servicing of equipment, do not include replacement of spare parts.
An assessment charge of S$10.80 will be imposed for out of warranty product, and the assessment fee will be waived when you accept the repair quotation.

SERVICES PRICE (GST inclusive)
Carry-in service
Ink Jet Printer - PIXMA, MAXIFY $64.80
Laser Printer - imageCLASS $64.80
Document Reader - imageFORMULA $64.80
Projector - XEED, LX, LV, LH $64.80
Network Camera - Fixed Dome / Fixed Box $86.40
Network Camera - PTZ $129.60
Tube Printer $64.80
Scanner - Lide $43.20
Mini Projector - RAYO $43.20
Mini Photo Printer - iNSPiC $43.20
Operating hour and direction to Canon Customer Care Centre
Express carry-in service
*Repair on same business day only if spare parts are available		 $86.40
Pickup / delivery service
*Please refer here for charges and Terms & Conditions		  
On-site service
*Per unit rate and applicable within Singapore main land only)		  
A3 Business Inkjet Printers - PIXMA WG Series $129.60
Inkjet Printer - PIXMA, MAXIFY $108.00
Laser Printer - imageCLASS, LaserShot $108.00
Document Reader - imageFORMULA $108.00
Projector - XEED, LX, LV, LH $108.00
Driver and software installation / Devices setup $108.00 per hour
Request for on-site service   

 

DIGITAL CAMERAS, CAMCORDERS, LENSES, BINOCULARS & COMPACT PHOTO PRINTERS

EOS · Cinema EOS · PowerShot · IXUS · SELPHY

These prices are for diagnosis and servicing of equipment, per item rate and do not include replacement of spare parts.
An assessment charge of S$10.80 will be imposed for out of warranty product, and the assessment fee will be waived when you accept the repair quotation.

SERVICES PRICE (inclusive of GST)
Pick up / delivery service 
*Please refer here for charges and Terms & Conditions
Express service
*Subjects to spare parts availability & condition of equipment		 $43.20 for same day or within 5 business hours service,
$27 for service within 3 business days
 
CLASSIFICATION OF SERVICE CHARGES  
Our Service Charges are categorised as follows depending on products and nature of service time required to perform the job.
Class A - Within 40 minutes
Class B - Service time takes more than 40 minutes
Class C - Service time takes more than 90 minutes
Fixed Rate - For specific job carried out
 
ADDITIONAL CHARGES  
Impact damaged, liquid ingress, dismantled sets
Parallel imported or overseas sets		 1.5 X Service Charge
1.3 X Service Charge
PRODUCT CATEGORY CLASS A CLASS B CLASS C
COMPACT PHOTO PRINTERS
SELPHY Compact Photo Printer - CP1500 / CP1300 / QX10 $43.20    
       
DIGITAL COMPACT CAMERAS
PowerShot SX Series / PICK / Zoom / V10 $43.20 $64.80  
IXUS Series $43.20 $64.80  
PowerShot G Series $64.80 $86.40  
Digital Compact Camera accessories $21.60 $43.20  
Underwater Casing (For selected PowerShot model only): Underwater simulation test $43.20    
       
EOS M CAMERA & ACCESSORIES
EOS M3 / EOS M10 / EOS M5 / EOS M6 / EOS M6 Mark II / EOS M50 / EOS M50 Mark II / EOS M100 / EOS M200 $64.80 $108.00  
Accessories $21.60 $43.20  
       
EF-M LENSES
EF-M22mm f/2 STM $43.20 $64.80  
EF-M28mm f/3.5 Macro IS STM $43.20 $64.80  
EF-M32mm f/1.4 STM $43.20 $64.80  
EF-M11-22mm f/4-5.6 IS STM $43.20 $64.80  
EF-M15-45mm f/3.5-6.3 IS STM $43.20 $64.80  
EF-M18-55mm f/3.5-5.6 IS STM $43.20 $64.80  
EF-M18-150mm f/3.5-6.3 IS STM $43.20 $64.80  
EF-M55-200mm f/4.5-6.3 IS STM $43.20 $64.80  
       
EOS CAMERA & ACCESSORIES
EOS 1D X Mark II / EOS 1D X Mark III / EOS R3 $64.80 $129.60 $194.40
EOS 5D Mark IV / EOS 5DS / EOS 5DS R / EOS R / ESO Ra / EOS R5 / EOS R6 $64.80 $129.60 $194.40
EOS 6D / EOS 6D Mark II / EOS RP / EOS R8 $64.80 $129.60 $194.40
EOS 7D Mark II / EOS R7 $64.80 $97.20 $129.60
EOS 70D / EOS 77D / EOS 80D / EOS 90D / EOS R10 / EOS R50 $64.80 $97.20 $129.60
EOS 200D / EOS 200D II / EOS 750D / EOS 760D / EOS 800D / EOS 850D $64.80 $97.20 $129.60
EOS 1300D / EOS 1500D $64.80 $97.20 $129.60
Speedlite EX / EL Series $43.20 $64.80  
EOS Accessories: Battery Grip / EF Extender $21.60 $64.80  
       
FIXED RATE SERVICES FOR EOS SYSTEM
Check shutter count for EOS DSLR cameras $21.60    
D-SLR, Mirror Less Camera Sensor Clean
*Services are carried out and assessed using appropriate software to determine pass or fail.
*Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided.		 $21.60    
D-SLR Focusing Screen Clean
*Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided.		 $43.20    
AF Check, calibration and adjustment - Camera or Lens (per item rate) $64.80    
Service charge for EOS 5D Mark IV C-Log / Voice Tag  upgrade $151.20    
Service charge for EOS 5D Mark IV / EOS 80D Wireless Off $151.20    
EOS R / RP Stop motion animation Firmware $151.20    
ST-E3 Version 2 Firmware Upgrade $95.00    
RF Lens - Remove Control Ring "Click" sound $129.60    
RF600mm / 800mm - Remove Control Ring "Click" sound (includes Parts) $270.00    
       
EF-S LENSES
EF-S24mm f/2.8 STM $43.20 $64.80  
EF-S35mm f/2.8 Macro IS STM $64.80 $86.40  
EF-S60mm f/2.8 Macro USM $64.80 $86.40  
EF-S10-18mm f/4.5-5.6 IS STM $42.80 $64.80  
EF-S10-22mm f/3.5-4.5 USM $64.80 $86.40  
EF-S15-85mm f/3.5-5.6 IS USM $64.80 $86.40  
EF-S17-55mm f/2.8 IS USM $64.80 $86.40  
EF-S18-55mm f/3.5-5.6 III DC $43.20 $64.80  
EF-S18-55mm f/3.5-5.6 IS II $43.20 $64.80  
EF-S18-55mm f/3.5-5.6 IS STM $42.80 $64.80  
EF-S18-55mm f/4-5.6 IS STM $42.80 $64.80  
EF-S18-135mm f/3.5-5.6 IS STM $64.80 $86.40  
EF-S18-135mm f/3.5-5.6 IS USM $64.80 $86.40  
EF-S18-200mm f/3.5-5.6 IS $64.80 $86.40  
EF-S55-250mm f/4-5.6 IS STM $64.80 $86.40  
EF-S55-250mm f/4-5.6 IS II $64.80 $86.40  
       
RF LENSES
RF5.2mm f/2.8L Dual Fisheye $64.80 $108.00 $129.60
RF16mm f/2.8 STM $64.80 $86.40  
RF24mm f/1.8 Macro IS STM $64.80 $86.40  
RF35mm f/1.8 Macro IS STM $64.80 $86.40  
RF50mm f/1.2L USM $64.80 $108.00 $129.60
RF50mm f/1.8 STM $64.80 $86.40  
RF85mm f/1.2L USM $86.40 $129.60 $194.40
RF85mm f/1.2L USM DS $86.40 $129.60 $194.40
RF85mm f/2.0 MACRO IS STM $64.80 $108.00  
RF100mm f/2.8L Macro IS USM $64.80 $108.00 $129.60
RF135mm f/1.8L IS USM  $64.80 $108.00 $129.60
RF400mm f/2.8L IS USM $86.40 $194.40 $324.00
RF600mm f/4L IS USM $86.40 $194.40 $324.00
RF600mm f/11 IS STM $64.80 $108.00  
RF800mm f/5.6L IS USM $86.40 $194.40 $324.00
RF800mm f/11 IS STM $64.80 $108.00  
RF1200mm f/8L IS USM $86.40 $194.40 $324.00
RF14-35mm f/4L IS USM $64.80 $108.00 $129.60
RF15-30mm f/4.6-6.3 IS STM $64.80 $108.00 $129.60
RF15-35mm f/2.8L IS USM $64.80 $108.00 $129.60
RF24-50mm f4.5-6.3 IS STM $64.80 $86.40  
RF24-70mm f/2.8L IS USM $64.80 $108.00 $129.60
RF24-105mm f4L IS USM $64.80 $108.00 $129.60
RF24-105mm f/4-7.1 IS STM $64.80 $108.00  
RF24-240mm f4-6.3 IS USM $64.80 $108.00 $129.60
RF28-70mm f/2L USM $86.40 $194.40 $270.00
RF70-200mm f/2.8L IS USM $86.40 $194.40 $270.00
RF70-200mm f/4L IS USM  $64.80 $108.00 $129.60
RF100-300mm f/2.8L IS USM $86.40 $194.40 $324.00
RF100-400mm F5.6-8 IS USM $64.80 $108.00  
RF100-500mm F4.5-7.1 L IS USM $86.40 $194.40 $270.00
       
RF-S LENSES
RF-S18-45mm f/4.5-6.3 IS STM $43.20 $64.80  
RF-S18-150mm f/3.5-6.3 IS STM $64.80 $86.40  
RF-S55-210mm f/5-6.3 IS STM $64.80 $86.40  
       
EF LENSES
FIXED FOCAL LENSES
EF20mm f/2.8 USM $64.80 $86.40  
EF24mm f/2.8 IS USM $64.80 $86.40  
EF28mm f/1.8 USM $64.80 $86.40  
EF28mm f/2.8 $64.80 $86.40  
EF28mm f/2.8 IS USM $64.80 $86.40  
EF35mm f/2 $64.80 $86.40  
EF35mm f/2 IS USM $64.80 $86.40  
EF40mm f/2.8 STM $64.80 $86.40  
EF50mm f/1.4 USM $64.80 $86.40  
EF50mm f/1.8 STM $64.80 $86.40  
EF85mm f/1.8 USM $64.80 $86.40  
EF100mm f/2 USM $64.80 $86.40  
EF100mm f/2.8 Macro USM $64.80 $86.40  
       
ZOOM LENSES
EF75-300mm f/4-5.6 III $64.80 $86.40  
       
ZOOM LENSES WITH IS
EF24-105mm f/3.5-5.6 IS STM $64.80 $108.00  
EF70-300mm f/4-5.6 IS USM $64.80 $108.00  
EF70-300mm f/4-5.6 IS II USM $64.80 $108.00  
       
TILT SHIFT / MACRO PHOTO LENSES
TS-E17mm f/4L $64.80 $108.00 $129.60
TS-E24mm f/3.5L II $64.80 $108.00 $129.60
TS-E45mm f/2.8 $64.80 $108.00 $129.60
TS-E50mm f/2.8L Macro $64.80 $108.00 $129.60
TS-E90mm f/2.8 $64.80 $108.00 $129.60
TS-E90mm f/2.8L Macro $64.80 $108.00 $129.60
TS-E135mm f/4L Macro $64.80 $108.00 $129.60
MP-E65mm f/2.8 1-5x Macro Photo $64.80 $108.00 $129.60
       
L SERIES / DO LENSES
L SERIES FIXED FOCAL LENSES ( ULTRA WIDE / WIDE / STANDARD)
EF14mm f/2.8L II USM $64.80 $108.00 $129.60
EF24mm f/1.4L II USM $64.80 $108.00 $129.60
EF35mm f/1.4L USM $64.80 $108.00 $129.60
EF35mm f/1.4L II USM $64.80 $108.00 $129.60
EF50mm f/1.2L USM $64.80 $108.00 $129.60
       
L SERIES FIXED FOCAL LENSES (MED TELEPHOTO / TELEPHOTO)
EF85mm f/1.2L II USM $86.40 $129.60 $194.40
EF85mm f/1.4L IS USM $86.40 $129.60 $194.40
EF100mm f/2.8L Macro IS USM $86.40 $129.60 $194.40
EF135mm f/2L USM $86.40 $129.60 $194.40
EF180mm f/3.5L Macro USM $86.40 $129.60 $194.40
EF200mm f/2.8L II USM $86.40 $129.60 $194.40
EF300mm f/4L IS USM $86.40 $129.60 $194.40
       
L SERIES FIXED FOCAL LENSES (TELEPHOTO / SUPER TELEPHOTO) 
EF200mm f/2L IS USM $86.40 $194.40 $324.00
EF300mm f/2.8L IS II USM $86.40 $194.40 $324.00
EF400mm f/5.6L USM $86.40 $194.40 $324.00
EF400mm f/4 DO IS II USM $86.40 $194.40 $324.00
EF400mm f/2.8L IS II USM $86.40 $194.40 $324.00
EF400mm f/2.8L IS III USM $86.40 $194.40 $324.00
EF500mm f/4L IS II USM $86.40 $194.40 $324.00
EF600mm f/4L IS II USM $86.40 $194.40 $324.00
EF600mm f/4L IS III USM $86.40 $194.40 $324.00
EF800mm f/5.6L IS USM $86.40 $194.40 $324.00
       
L SERIES ZOOM LENSES (WIDE / STANDARD / TELEPHOTO ZOOM) 
EF8-15mm f/4L Fisheye USM $64.80 $108.00 $129.60
EF11-24mm f/4L USM $64.80 $108.00 $129.60
EF16-35mm f/2.8L II USM $64.80 $108.00 $129.60
EF16-35mm f2.8L III USM $64.80 $108.00 $129.60
EF16-35mm f/4L IS USM $64.80 $108.00 $129.60
EF17-40mm f/4L USM $64.80 $108.00 $129.60
EF24-70mm f2.8L II USM $64.80 $108.00 $129.60
EF24-70mm f/4L IS USM $64.80 $108.00 $129.60
EF24-105mm f/4L IS USM $64.80 $108.00 $129.60
EF24-105mm f4L IS II USM $64.80 $108.00 $129.60
EF70-200mm f/4L USM $64.80 $108.00 $129.60
EF70-200mm f/4L IS USM $64.80 $108.00 $129.60
EF70-200mm f/4L IS II USM $64.80 $108.00 $129.60
       
L SERIES ZOOM LENSE (STANDARD / TELEPHOTO ZOOM)
EF28-300mm f/3.5-5.6L IS USM $86.40 $194.40 $270.00
EF70-200mm f/2.8L USM $86.40 $194.40 $270.00
EF70-200mm f/2.8L IS II USM $86.40 $194.40 $270.00
EF70-200mm f/2.8L IS III USM $86.40 $194.40 $270.00
EF70-300mm f/4-5.6L IS USM $86.40 $194.40 $270.00
EF100-400mm f/4.5-5.6L IS II USM $86.40 $194.40 $270.00
EF200-400mm f/4L IS USM Extender 1.4x $86.40 $194.40 $270.00
       
BINOCULARS
Binoculars $64.80 $129.60 $194.40
       
DIGITAL VIDEO CAMCORDERS
XF100 / XF105 / XF 200 / XF 205 / XF 300 / XF 305 / XF 400 / XF 405 / XC10 / XC15 / XF605 / XF705 $86.40 $194.40 $270.00
XA30 / XA35 / XA40 / XA45 / XA50 / XA55 /
XA60 / XA65 / XA70 / XA75		 $86.40 $194.40 $270.00
LEGRIA HF $64.80 $86.40  
Accessories $21.60 $43.20  
       
MULTI-PURPOSE CAMERA
ME200S-SH / ME20F-SH $270.00 $486.00  
       
CINEMA EOS CAMCORDERS
EOS C70 / EOS R5C $86.40 $194.40 $270.00
EOS C100 / EOS C100 Mark II $194.40 $378.00 $594.00
EOS C100 DAF / EOS C200 $194.40 $378.00 $594.00
EOS C300 (PL) / EOS C300 / EOS C300 Mark II / EOS C300 Mark III $270.00 $486.00 $702.00
EOS C500 Mark II $270.00 $486.00 $702.00
EOS C700 / EOS C700 PL / EOS C700 GS PL $324.00 $594.00 $972.00
Accessories $43.20 $86.40  
       
FIXED RATE SERVICES FOR VIDEO / CINEMA EOS
Image Sensor Clean
* Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided		 $64.80    
DAF Upgrade For EOS C100 / EOS C300 $675.00    
Optional Upgrade For Dual System Frequency - All XA and XF Series $675.00    
       
CINEMA EOS LENSES
CN7x17 KAS S/E1 / CN7x17 KAS S/P1 $594.00 $972.00 $1,620.00
CN10x25 IASS S/E1 $594.00 $972.00 $1,620.00
CN-E18-80mm T4.4 L IS KAS S $594.00 $972.00 $1,620.00
CN20x50 IAS H EI / CN20x50 IAS H PI $594.00 $972.00 $1,620.00
CN-E14.5-60mm T2.6 L SP / CN-E14.5-60mm T2.6 L S $594.00 $972.00 $1,620.00
CN-E30-300mm T2.95-3.7 L SP / CN-E30-300mm T2.95-3.7 L S $594.00 $972.00 $1,620.00
CN-E15.5-47mm T2.8 L SP / CN-E15.5-47mm T2.8 L S $324.00 $594.00 $972.00
CN-E20-50mm T2.4 L F  $324.00 $594.00 $972.00
CN-E30-105mm T2.8 L SP / CN-E30-105mm T2.8 L S $324.00 $594.00 $972.00
CN-E45-135mm T2.4 L F $324.00 $594.00 $972.00
CN-E70-200mm T4.4L ISKAS S $324.00 $594.00 $972.00
CN-E14mm T3.1 L F $194.40 $378.00 $594.00
CN-E14mm T3.1 FP X $194.40 $378.00 $594.00
CN-E20mm T1.5 L F $194.40 $378.00 $594.00
CN-E20mm T1.5 FP X $194.40 $378.00 $594.00
CN-E24mm T1.5 L F $194.40 $378.00 $594.00
CN-E24mm T1.5 FP X $194.40 $378.00 $594.00
CN-E35mm T1.5 L F $194.40 $378.00 $594.00
CN-E35mm T1.5 FP X $194.40 $378.00 $594.00
CN-E50mm T1.3 L F $194.40 $378.00 $594.00
CN-E50mm T1.3 FP X $194.40 $378.00 $594.00
CN-E85mm T1.3 L F $194.40 $378.00 $594.00
CN-E85mm T1.3 FP X $194.40 $378.00 $594.00
CN-E135mm T2.2 L F $194.40 $378.00 $594.00
CN-E135mm T2.2 FP X $194.40 $378.00 $594.00

Applicable to original Canon products only and all prices are subject to change without notice.            

Pick Up / Delivery Services

A convenient way to pick up and collect your product for repair.

Find out more

On-Site Service

On-Site service request for your bulky Canon product

Find out more

Repair Status

Check your product repair status

Find out more
Back to top

Company

Products

Solutions

Services

Support & Download

Copyright © 2023 Canon Singapore Pte. Ltd. All rights reserved.