• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

Value Added Services & Service Charges - Canon Singapore

PIXMA · MAXIFY · imageCLASS · imageFORMULA · LiDE · XEED · LX · LV · RAYO

These prices are for diagnosis and servicing of equipment, do not include replacement of spare parts.
An assessment charge of S$10.90 will be imposed for out of warranty product, and the assessment fee will be waived when you accept the repair quotation.

SERVICES PRICE (GST inclusive)
Carry-in service
Ink Jet Printer - PIXMA, MAXIFY $65.40
Laser Printer - imageCLASS $65.40
Document Reader - imageFORMULA $65.40
Projector - XEED, LX, LV, LH $65.40
Network Camera - Fixed Dome / Fixed Box $261.60
Remote PTZ Cameras & PTZ Camera Controllers $392.40
Tube Printer $65.40
Scanner - Lide $43.60
Mini Projector - RAYO $43.60
Operating hour and direction to Canon Customer Care Centre
Express carry-in service (Applicable to Ink Jet Printers only)
*Repair on same business day only if spare parts are available
$92.65
Pickup / delivery service
*Please refer here for charges and Terms & Conditions
 
On-site service
*Per unit rate and applicable within Singapore main land only)
 
A3 Business Inkjet Printers - PIXMA WG Series $130.80
Inkjet Printer - PIXMA, MAXIFY $109.00
Laser Printer - imageCLASS, LaserShot $109.00
Document Reader - imageFORMULA $109.00
Projector - XEED, LX, LV, LH $109.00
Driver and software installation / Devices setup $109.00 per hour
Request for on-site service   

 

EOS · Cinema EOS · PowerShot · IXUS · SELPHY

These prices are for diagnosis and servicing of equipment, per item rate and do not include replacement of spare parts.
An assessment charge of S$10.90 will be imposed for out of warranty product, and the assessment fee will be waived when you accept the repair quotation.

SERVICES PRICE (inclusive of GST)
Pick up / delivery service 
*Please refer here for charges and Terms & Conditions
Express service
*Subjects to spare parts availability & condition of equipment
$43.60 for same day or within 5 business hours service,
$27.25 for service within 3 business days
 
CLASSIFICATION OF SERVICE CHARGES  
Our Service Charges are categorised as follows depending on products and nature of service time required to perform the job.
Class A - Within 30 minutes
Class B - Service time takes more than 30 minutes, below 60 minutes
Class C - Service time takes more than 60 minutes
Fixed Rate - For specific job carried out
 
ADDITIONAL CHARGES  
Impact damaged, liquid ingress, dismantled sets
Parallel imported or overseas sets
1.5 X Service Charge
1.3 X Service Charge
PRODUCT CATEGORY CLASS A CLASS B CLASS C
COMPACT PHOTO PRINTERS
SELPHY Compact Photo Printer - CP1500 / QX10 $43.60    
       
DIGITAL COMPACT CAMERAS
PowerShot SX740 / SX70HS / Zoom / V10 / Golf $43.60 $65.40  
IXUS 190 / IXUS 285  $43.60 $65.40  
PowerShot G3 X / G5 X / G5 X MK II / G7 X MK II / G7 X MK III / G9 X MK II / G1 X MK III $65.40 $87.20  
Digital Compact Camera accessories $21.80 $43.60  
Underwater Casing (For selected PowerShot model only): Underwater simulation test $65.40    
       
EOS M CAMERA & ACCESSORIES
EOS M5 / EOS M6 / EOS M6 Mark II / EOS M50 / EOS M50 Mark II / EOS M100 / EOS M200 $65.40 $109.00  
Accessories $21.80 $43.60  
       
EF-M LENSES
EF-M28mm f/3.5 Macro IS STM $43.60 $65.40  
EF-M32mm f/1.4 STM $43.60 $65.40  
EF-M11-22mm f/4-5.6 IS STM $43.60 $65.40  
EF-M15-45mm f/3.5-6.3 IS STM $43.60 $65.40  
EF-M18-150mm f/3.5-6.3 IS STM $43.60 $65.40  
EF-M55-200mm f/4.5-6.3 IS STM $43.60 $65.40  
       
EOS CAMERA & ACCESSORIES
EOS 1D X Mark II / EOS 1D X Mark III / EOS R3 / EOS R1 $65.40 $130.80 $196.20
EOS 5D Mark IV / EOS 5DS / EOS 5DS R / EOS R / ESO Ra / EOS R5 / EOS R5 II / EOS R6 / EOS R6 II $65.40 $130.80 $196.20
EOS 6D / EOS 6D Mark II / EOS RP / EOS R8 $65.40 $130.80 $196.20
EOS 7D Mark II / EOS R7 $65.40 $98.10 $130.80
EOS 77D / EOS 80D / EOS 90D / EOS R10 / EOS R50 / EOS R100 $65.40 $98.10 $130.80
EOS 200D / EOS 200D II / EOS 750D / EOS 800D / EOS 850D $65.40 $98.10 $130.80
EOS 1300D / EOS 1500D $65.40 $98.10 $130.80
Speedlite MR-14EX II / 430EX III-RT / 600EX II-RT / MT-26EX-RT / 470EX-AI $65.40 $87.20  
Speedlite EL-1 / EL-100 / EL-5 / EL-10 $65.40 $87.20  
EOS Accessories: Battery Grip / Others $21.80 $43.60  
       
FIXED RATE SERVICES FOR EOS SYSTEM (Discount not applicable)
Check shutter count for EOS cameras $21.80    
D-SLR, Mirror Less Camera Sensor Clean
*Services are carried out and assessed using appropriate software to determine pass or fail.
*Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided.
$21.80    
D-SLR Focusing Screen Clean
*Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided.
$43.60    
AF Check, calibration and adjustment - Camera or Lens (per item rate) $65.40    
Service charge for EOS 5D Mark IV C-Log / Voice Tag upgrade $152.60    
Service charge for EOS 5D Mark IV / EOS 80D Wireless Off $152.60    
EOS R / RP Stop motion animation Firmware $152.60    
ST-E3 Version 2 Firmware Upgrade $98.10    
RF Lens - Remove Control Ring "Click" sound $130.80    
RF600mm/ 800mm - Remove Control Ring "Click" sound (includes Parts) $324.00    
RF85mm f/2.0 MACRO IS STM - Remove Control Ring "Click" sound (includes Parts) $222.00    
       
EF-S LENSES
EF-S24mm f/2.8 STM $43.60 $65.40  
EF-S35mm f/2.8 Macro IS STM $65.40 $87.20  
EF-S60mm f/2.8 Macro USM $65.40 $87.20  
EF-S10-18mm f/4.5-5.6 IS STM $43.20 $65.40  
EF-S10-22mm f/3.5-4.5 USM $65.40 $87.20  
EF-S15-85mm f/3.5-5.6 IS USM $65.40 $87.20  
EF-S17-55mm f/2.8 IS USM $65.40 $87.20  
EF-S18-55mm f/3.5-5.6 III DC $43.60 $65.40  
EF-S18-55mm f/3.5-5.6 IS II $43.60 $65.40  
EF-S18-55mm f/3.5-5.6 IS STM $43.20 $65.40  
EF-S18-55mm f/4-5.6 IS STM $43.20 $65.40  
EF-S18-135mm f/3.5-5.6 IS STM $65.40 $87.20  
EF-S18-135mm f/3.5-5.6 IS USM $65.40 $87.20  
EF-S18-200mm f/3.5-5.6 IS $65.40 $87.20  
EF-S55-250mm f/4-5.6 IS STM $65.40 $87.20  
EF-S55-250mm f/4-5.6 IS II $65.40 $87.20  
       
RF LENSES  (FIXED FOCUS)
RF16mm f/2.8 STM $65.40    
RF24mm f/1.8 Macro IS STM $65.40 $87.20  
RF28mm f/2.8 STM $65.40    
RF35mm f/1.8 Macro IS STM $65.40 $87.20  
RF50mm f/1.8 STM $65.40    
RF85mm f/2.0 MACRO IS STM $65.40 $109.00  
RF600mm f/11 IS STM $65.40 $109.00  
RF800mm f/11 IS STM $65.40 $109.00  
       
RF LENSES  (ZOOM LENSES)
RF15-30mm f/4.6-6.3 IS STM $65.40 $109.00  
RF24-105mm f/4-7.1 IS STM $65.40 $109.00  
RF24-240mm f/4-6.3 IS USM $65.40 $109.00 $130.80
RF28-70mm f2.8 IS STM $65.40 $109.00 $130.80
RF100-400mm f/5.6-8 IS USM $65.40 $109.00  
RF200-800mm f/6.3-9 IS STM $87.20 $196.20 $272.50
       
RF L SERIES (FIXED FOCAL LENSES)      
RF5.2mm f/2.8L Dual Fisheye $65.40 $130.80 $163.50
RF24mm f/1.4L VCM $65.40 $130.80 $163.50
RF35mm f/1.4L VCM $65.40 $130.80 $163.50
RF50mm f/1.2L USM $65.40 $130.80 $163.50
RF50mm f/1.4L VCM $65.40 $130.80 $163.50
RF85mm f/1.2L USM $87.20 $152.60 $196.20
RF85mm f/1.2L USM DS $87.20 $152.60 $196.20
RF100mm f/2.8L Macro IS USM $65.40 $130.80 $163.50
RF135mm f/1.8L IS USM $65.40 $130.80 $163.50
RF400mm f/2.8L IS USM $87.20 $239.80 $327.00
RF600mm f/4L IS USM $87.20 $239.80 $327.00
RF800mm f/5.6L IS USM $87.20 $239.80 $327.00
RF1200mm f/8L IS USM $87.20 $239.80 $327.00
       
RF L SERIES (ZOOM LENSES)      
RF10-20mm f/4L IS STM $65.40 $130.80 $163.50
RF14-35mm f/4L IS USM $65.40 $130.80 $163.50
RF15-35mm f/2.8L IS USM $65.40 $130.80 $163.50
RF24-70mm f/2.8L IS USM $65.40 $130.80 $163.50
RF24-105mm f/4L IS USM $65.40 $130.80 $163.50
RF24-105mm f/2.8L IS USM Z $86.80 $196.20 $272.50
RF28-70mm f/2L USM $87.20 $196.20 $272.50
RF70-200mm f/4L IS USM $65.40 $130.80 $163.50
RF70-200mm f/2.8L IS USM $87.20 $196.20 $272.50
RF70-200mm f/2.8L IS USM Z $87.20 $196.20 $272.50
RF100-300mm f/2.8L IS USM $87.20 $239.80 $327.00
RF100-500mm f/4.5-7.1 L IS USM $87.20 $196.20 $272.50
EXTENDER RF 1.4X/ 2X $43.60 $65.40  
       
RF-S LENSES
RF-S3.9mm f/3.5 STM Dual Fisheye  $65.40 $130.80 $163.50
RF-S10-18mm f/4.5-6.3 IS STM $43.60 $65.40  
RF-S18-45mm f/4.5-6.3 IS STM $43.60 $65.40  
RF-S18-150mm f/3.5-6.3 IS STM $65.40 $87.20  
RF-S55-210mm f/5-6.3 IS STM $65.40 $87.20  
       
EF LENSES
FIXED FOCAL LENSES
EF20mm f/2.8 USM $65.40 $87.20  
EF24mm f/2.8 IS USM $65.40 $87.20  
EF28mm f/1.8 USM $65.40 $87.20  
EF28mm f/2.8 IS USM $65.40 $87.20  
EF35mm f/2 IS USM $65.40 $87.20  
EF40mm f/2.8 STM $65.40 $87.20  
EF50mm f/1.4 USM $65.40 $87.20  
EF50mm f/1.8 STM $65.40    
EF85mm f/1.8 USM $65.40 $87.20  
EF100mm f/2 USM $65.40 $87.20  
EF100mm f/2.8 Macro USM $65.40 $87.20  
       
ZOOM LENSES
EF75-300mm f/4-5.6 III $65.40 $87.20  
       
ZOOM LENSES WITH IS
EF24-105mm f/3.5-5.6 IS STM $65.40 $109.00  
EF70-300mm f/4-5.6 IS II USM $65.40 $109.00  
       
TILT SHIFT / MACRO PHOTO LENSES
TS-E17mm f/4L $65.40 $130.80 $163.50
TS-E24mm f/3.5L II $65.40 $130.80 $163.50
TS-E50mm f/2.8L Macro $65.40 $130.80 $163.50
TS-E90mm f/2.8L Macro $65.40 $130.80 $163.50
TS-E135mm f/4L Macro $65.40 $130.80 $163.50
MP-E65mm f/2.8 1-5x Macro Photo $65.40 $130.80 $163.50
EF Extender MK III $43.60 $65.40  
       
L SERIES / DO LENSES
L SERIES FIXED FOCAL LENSES ( ULTRA WIDE / WIDE / STANDARD)
EF14mm f/2.8L II USM $65.40 $130.80 $163.50
EF24mm f/1.4L II USM $65.40 $130.80 $163.50
EF35mm f/1.4L II USM $65.40 $130.80 $163.50
EF50mm f/1.2L USM $65.40 $130.80 $163.50
       
L SERIES FIXED FOCAL LENSES (MED TELEPHOTO / TELEPHOTO)
EF85mm f/1.2L II USM $87.20 $130.80 $196.20
EF85mm f/1.4L IS USM $87.20 $130.80 $196.20
EF100mm f/2.8L Macro IS USM $87.20 $130.80 $196.20
EF135mm f/2L USM $87.20 $130.80 $196.20
EF180mm f/3.5L Macro USM $87.20 $130.80 $196.20
EF200mm f/2.8L II USM $87.20 $130.80 $196.20
EF300mm f/4L IS USM $87.20 $130.80 $196.20
       
L SERIES FIXED FOCAL LENSES (TELEPHOTO / SUPER TELEPHOTO) 
EF200mm f/2L IS USM $87.20 $239.80 $327.00
EF300mm f/2.8L IS II USM $87.20 $239.80 $327.00
EF400mm f/5.6L USM $87.20 $239.80 $327.00
EF400mm f/4 DO IS II USM $87.20 $239.80 $327.00
EF400mm f/2.8L IS II USM $87.20 $239.80 $327.00
EF400mm f/2.8L IS III USM $87.20 $239.80 $327.00
EF500mm f/4L IS II USM $87.20 $239.80 $327.00
EF600mm f/4L IS II USM $87.20 $239.80 $327.00
EF600mm f/4L IS III USM $87.20 $239.80 $327.00
EF800mm f/5.6L IS USM $87.20 $239.80 $327.00
       
L SERIES ZOOM LENSES (WIDE / STANDARD / TELEPHOTO ZOOM) 
EF8-15mm f/4L Fisheye USM $65.40 $130.80 $163.50
EF11-24mm f/4L USM $65.40 $130.80 $163.50
EF16-35mm f/2.8L II USM $65.40 $130.80 $163.50
EF16-35mm f2.8L III USM $65.40 $130.80 $163.50
EF16-35mm f/4L IS USM $65.40 $130.80 $163.50
EF17-40mm f/4L USM $65.40 $130.80 $163.50
EF24-70mm f2.8L II USM $65.40 $130.80 $163.50
EF24-70mm f/4L IS USM $65.40 $130.80 $163.50
EF24-105mm f4L IS II USM $65.40 $130.80 $163.50
EF70-200mm f/4L USM $65.40 $130.80 $163.50
EF70-200mm f/4L IS USM $65.40 $130.80 $163.50
EF70-200mm f/4L IS II USM $65.40 $130.80 $163.50
       
L SERIES ZOOM LENSE (STANDARD / TELEPHOTO ZOOM)
EF28-300mm f/3.5-5.6L IS USM $87.20 $196.20 $272.50
EF70-200mm f/2.8L USM $87.20 $196.20 $272.50
EF70-200mm f/2.8L IS II USM $87.20 $196.20 $272.50
EF70-200mm f/2.8L IS III USM $87.20 $196.20 $272.50
EF70-300mm f/4-5.6L IS USM $87.20 $196.20 $272.50
EF100-400mm f/4.5-5.6L IS II USM $87.20 $196.20 $272.50
EF200-400mm f/4L IS USM Extender 1.4x $87.20 $239.80 $327.00
       
BINOCULARS
Binoculars $65.40 $130.80 $196.20
       
DIGITAL VIDEO CAMCORDERS
XF100 / XF105 / XF 200 / XF 205 / XF 300 / XF 305 / XF 400 / XF 405 / XC10 / XC15 / XF605 / XF705 $87.20 $196.20 $272.50
XA30 / XA35 / XA40 / XA45 / XA50 / XA55 /
XA60 / XA65 / XA70 / XA75
$87.20 $196.20 $272.50
LEGRIA HF $65.40 $87.20  
Accessories $43.60 $65.40  
       
MULTI-PURPOSE CAMERA
ME200S-SH / ME20F-SH / MS500 / ML105 EF / ML100 M58 $272.50 $490.50  
       
CINEMA EOS CAMCORDERS
EOS C70 / EOS C80 / EOS R5C $87.20 $196.20 $272.50
EOS C100 / EOS C100 Mark II $196.20 $381.50 $599.50
EOS C100 DAF / EOS C200 $196.20 $381.50 $599.50
EOS C300 (PL) / EOS C300 / EOS C300 Mark II / EOS C300 Mark III $272.50 $490.50 $708.50
EOS C500 Mark II / EOS C400 $272.50 $490.50 $708.50
EOS C700 / EOS C700 PL / EOS C700 GS PL $327.00 $599.50 $981.00
Accessories $43.60 $87.20  
       
FIXED RATE SERVICES FOR VIDEO / CINEMA EOS
Image Sensor Clean
* Charge will be limited to cleaning of sensor, if any work is required beyond the sensor cleaning estimate will be provided
$65.40    
DAF Upgrade For EOS C100 / EOS C300 $681.25    
Optional Upgrade For Dual System Frequency - All XA and XF Series $681.25    
       
CINEMA LENSES
PRIME LENS      
CN-E14mm T3.1 L F / CN-E14mm T3.1 FP X / CN-R14mm T3.1 L F $250.70 $490.50 $784.80
CN-E20mm T1.5 L F / CN-E20mm T1.5 FP X / CN-R20mm T1.5 L F $250.70 $490.50 $784.80
CN-E24mm T1.5 L F / CN-E24mm T1.5 FP X / CN-R24mm T1.5 L F $250.70 $490.50 $784.80
CN-E35mm T1.5 L F / CN-E35mm T1.5 FP X / CN-R35mm T1.5 L F $250.70 $490.50 $784.80
CN-E50mm T1.3 L F / CN-E50mm T1.3 FP X / CN-R50mm T1.3 L F $250.70 $490.50 $784.80
CN-E85mm T1.3 L F / CN-E85mm T1.3 FP X / CN-R85mm T1.3 L F $250.70 $490.50 $784.80
CN-E135mm T2.2 L F / CN-E135mm T2.2 FP X / CN-R135mm T2.2 L F $250.70 $490.50 $784.80
       
ZOOM LENSES      
CN-E15.5-47mm T2.8 L S / CN-E15.5-47mm T2.8 L SP $490.50 $784.80 $1,308.00
CN-E30-105mm T2.8 L S / CN-E30-105mm T2.8 L SP $490.50 $784.80 $1,308.00
CN-E14-35mm T1.7 L S / CN-E14-35mm T1.7 L SP $784.80 $981.00 $1,635.00
CN-E20-50mm T2.4 L F / CN-E20-50mm T2.4 L FP $784.80 $981.00 $1,635.00
CN-E45-135mm T2.4 L F / CN-E45-135mm T2.4 L FP $784.80 $981.00 $1,635.00
CN-E14.5-60mm T2.6 L S / CN-E14.5-60mm T2.6 L SP $784.80 $1,308.00 $2,125.50
CN-E30-300mm T2.95-3.7 L S / CN-E30-300mm T2.95-3.7 L SP $784.80 $1,308.00 $2,125.50
       
CINE-SERVO / COMPACT-SERVO LENS      
CN-E18-80mm T4.4 L IS KAS S $490.50 $784.80 $1,308.00
CN-E70-200mm T4.4L IS KAS S $490.50 $784.80 $1,308.00
CN7 x 17 KAS S/E1 / CN7 x 17 KAS S/P1 $784.80 $1,308.00 $2,125.50
CN8 x 15 IAS S E1 / CN8 x 15 IAS S P1  $784.80 $1,308.00 $2,125.50
CN10 x 25 IAS S/E1 / CN10 x 25 IAS S/P1 $784.80 $1,308.00 $2,125.50
CN20 x 50 IAS H E1 / CN20 x 50 IAS H P1 $784.80 $1,308.00 $2,725.00

Applicable to original Canon products only and all prices are subject to change without notice. 

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