Controlling Cost with Centralised Print Management
Counting printer toners and paper used was not only exhaustive, but also ineffective in monitoring overall cost. There were no means to control cost, as the manual process offered very little insights on print usage patterns, making it difficult to allocate print cost accurately.
These issues were fixed with the implementation of uniFLOW Online Express, as print usage data is automatically and centrally tracked on all installed imageRUNNER ADVANCE multifunction devices. Tracked data improves visibility on print patterns, helping LG Electronics (Thailand) analyse cost for the branches, facilitating the right cost allocation to each department. Moreover, no local server was required, adding a major plus point in cost-savings.
Boosting Productivity with Automation
Manual consolidation and tabulation of used printer toners and paper incurred precious time, which slowed down productivity. Generating reports manually was also laborious with only basic insights retrieved.
With uniFLOW Online Express print management solution, different usage reports can be created for users, devices or departments and sorted accordingly by user or device on the dashboard. These reports showed detailed insights highlighting expenditure and areas for cost reduction. The laborious task was reduced as manual recording were no longer needed by the IT Team. This greatly optimised manpower and resources, directing focus towards more important IT tasks.
Protecting Information with Secure Authentication
Desktop printers with no access control posed security concerns regarding the handling of sensitive information. Confidential documents could be easily picked up when left on printer trays. Previous incidents of lost confidential documents were a great challenge that affected information security.
The uniFLOW Online Express print management solution added a layer of security. Employees were assigned a personal print queue and authentication must be performed at the device physically before documents can be released for printing. With the authentication, employees print and collect their documents almost immediately, improving information security.
This safeguards against unauthorised device access and misuse, protects confidential documents and prevents potential data breaches. After implementation, LG Electronics (Thailand) reported no subsequent document loss incidents.