Singapore
Singapore
Technology has greatly affected how businesses operate and continues to be a remarkable force of radical change in the world we live in today. From the rise of the Internet to the birth of technologies like automation and artificial intelligence, it is increasingly necessary for businesses to adapt to these trends so as to grow and thrive. AI is one of the upcoming trends to look out for in 2020 – but what is it exactly and should your business invest in it?
More than futuristic robots and machines, Artificial Intelligence (AI) is the use of technology in machines which help with a plethora of business processes. AI comprises ‘machine learning’, and uses data to automate repetitive learning and analyse large amounts of data. It is also able to adapt through progressive learning algorithms, becoming increasingly accurate as it collects more and more data.
AI has been making waves in the HR industry, where recruiters and employers are making use of such tech to source for suitable talents in a variety of ways. AI software has been used to search for candidates according to specific traits keyed in, help to schedule interviews or even write more specific job descriptions based on previous data collected.
Besides sourcing out candidates that are a better match, TalentCulture also highlights how AI overcomes human biases during sourcing and screening, resulting in a more diverse pool of applicants.
Every employee can surely attest to having to spend many precious minutes on menial tasks at the expense of more important/urgent duties. This is where AI tools come in to help improve productivity and efficiency at the workplace – by eliminating repetitive administrative jobs, and freeing up more time to be better utilised on more high-level, complex tasks. By using AI to conduct repetitive work, human errors are also virtually eliminated, saving both time and money
Canon’s document management solutions help to do just that - with Therefore™ ONLINE, businesses can hear what our customers Avitron have to say about this one-stop total solution.
As aptly put by Medium, AI-fuelled robots and machines do not get sick and have no need for breaks. An AI chatbot can make the customer service process speedier and more productive, helping to placate impatience. These machines are also able to tend to a large pool of customers at any one point of time as well. While extremely useful, Canon dives into how AI and humans have to work together hand in hand to become the dream team, as the human touch is still imperative in order to foster excellent customer service standards.
It goes without saying that AI is incredibly useful when it comes to the collection, logging and deep analysis of data. Simply put, there is no point in collecting large amounts of data if it cannot be transformed into analytics that can offer valuable insights. Forbes maintains that an AI-ready version of data further transforms data into a guide to what can happen and how to make it happen instead of just providing a mere summary of what occurred. With tech like this, businesses can look forward to heightened productivity and efficiency as they are able to better prepare for what’s to come or to better identify and improve shortfalls.
Software like Domo and ThoughtSpot to deep-dive into data, extracting trends and patterns to make predictions on things like business metrics, reports as well as to identify anomalies. Another solution example is Canon’s People Counter, which is able to automatically analyse and count the total number of individuals present in videos and images, whether in indoor or outdoor settings. This data collected can be used to facilitate purposes such as effective crowd management.
Last but not least, AI can also play a huge role in ensuring seamless processes within the company. For example, Canon’s newest Facial Recognition Technology boosts security and convenience with its innovative integrated solution using biometric face recognition matching. With its integrated access control, business processes are streamlined, helping companies save more without compromising on security. Interested to see how this technology can transform your business? Contact us at b2bsales@canon.com.sg to find out more!
Adopting AI can lead to many benefits, essentially reshaping and re-scoping the future of work itself. Implementing AI may not be a one-stop solution but it will definitely help in providing a boost to business productivity and most importantly, stay competitive and thriving in today’s rapidly changing business landscape.
Follow Canon Singapore on Facebook and LinkedIn for more business-related solutions and insights!