Smudge Marks Appear on the Bottom Edge of Printouts

    12-Feb-2016
    8202861000

    Solution

    Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first.

    Are you using appropriate paper?
    • Check the supported paper types and replace with an appropriate type. Also, specify the paper size and type settings properly.

    Do you print data without margins?
    • This symptom occurs if a margin is set to none in the printer driver. The marginal areas within the first 5 mm from the respective edges of paper are not printable (for envelopes, the top and bottom marginal areas within the first 10 mm from the top/bottom edge are not printable). Make sure to have margins around the document to print.
    [Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]