• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    What batteries can I use with my camera? (PowerShot G1 X Mark II / N100)

    18-Mar-2014
    8202057500

    Solution

      The camera uses Battery Pack [NB-12L] (Rechargeable lithium-ion battery).
      IMPORTANT
      • The message [Battery communication error] is displayed if you use a non-genuine Canon battery pack, and user response is required.
      CAUTION
      • Use of genuine Canon accessories is recommended. This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and / or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
      • RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
      • DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATION.