• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Printer Cannot be Used after the Access Point is Replaced or the Settings are Changed

    25-Dec-2013
    8201992600

    Solution

      When an access point or router is replaced, or when the security settings of the access point are changed (e.g. from WEP to WPA2), you need to re-connect the printer to the access point or router via wireless LAN.

      The connection method is determined by the type of access point.

      While referring to [ Wireless LAN connection of your printer to an access point ], connect the printer to the access point.