• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Paper Handling

    24-Sep-2012
    8201697400

    Solution

    Supported Paper Types
    Paper Size
    The following paper sizes are supported.
    * When printing a received fax, use A4 or Letter size paper. If you print a received fax on a different paper size, the images may be cut off or split.
    : Supported : Not Supported
    Paper SizePaper Source
    Paper CassetteMulti-purpose Tray
    A4
    (210 mm x 297 mm)*1*2*3
    B5
    (182 mm x 257 mm)
    A5
    (148 mm x 210 mm)
    Legal
    (216 mm x 356 mm)*1
    Letter
    (216 mm x 279 mm)*1*2*3
    Statement
    (140 mm x 216 mm)
    Executive
    (184 mm x 267 mm)
    Officio
    (216 mm x 318 mm)*1
    B-officio
    (216 mm x 355 mm)*1
    M-officio
    (216 mm x 341 mm)*1
    Government - Letter
    (203 mm x 267 mm)
    Government - Legal
    (203 mm x 330 mm)
    Foolscap
    (216 mm x 330 mm)*1
    A-foolscap
    (206 mm x 338 mm)
    Index Card
    (76 mm x 127 mm)
    Envelope COM10
    (104.7 mm x 241.3 mm)*4
    Envelope Monarch
    (98.4 mm x 190.5 mm)*4
    Envelope C5
    (162 mm x 229 mm)*4
    Envelope DL
    (110 mm x 220 mm)*4
    Custom Paper Size*5*6

    *1 Only in MF4890dw/MF4870dn/MF4820d, auto 2-sided print is available.
    *2 Can be used for printing received faxes.
    *3 Can be used for printing reports or lists.
    *4 Make sure the flap is folded.
    *5 You can set custom paper size of Width: 76.2 mm to 216 mm and Length: 210 mm to 356 mm.
    *6 You can set custom paper size of Width: 76.2 mm to 216 mm and Length: 127 mm to 356 mm. For paper size, specify within the possible range of length and width ([length] [width]).
    NOTE
    Default paper size:
    • The default paper size is A4. To use a different paper size, change the paper size setting.
    Using chlorine-free paper:
    • Chlorine-free paper can be used with this machine.

    Paper Type
    The following paper types are supported.
    Paper TypePrinter Driver SettingPaper Source/Paper Capacity
    Paper CassetteMulti-purpose Tray
    Plain paper*260 g/㎡ to 80 g/㎡[Plain Paper]*1
    [Plain Paper L]*1*3
    250 sheets1 sheet
    80 g/㎡ to 90 g/㎡170 sheets1 sheet
    Heavy paper90 g/㎡ to 105 g/㎡[Heavy Paper 1]*1170 sheets1 sheet
    105 g/㎡ to 120 g/㎡100 sheets1 sheet
    120 g/㎡ to 163 g/㎡[Heavy Paper 2]100 sheets1 sheet
    Rough paper60 g/㎡ to 90 g/㎡[Rough Paper 1]*1100 sheets1 sheet
    90 g/㎡ to 120 g/㎡[Rough Paper 2]*1100 sheets1 sheet
    120 g/㎡ to 163 g/㎡[Rough Paper 3]100 sheets1 sheet
    Recycled paper*260 g/㎡ to 80 g/㎡[Recycled Paper]*1250 sheets1 sheet
    Color paper*260 g/㎡ to 80 g/㎡[Color Paper]*1250 sheets1 sheet
    Transparency*4[Transparency]50 sheets1 sheet
    Label[Labels]100 sheets1 sheet
    Index Card[Index Card]Not available1 sheet
    Envelope*5[Envelope]20 envelopes1 envelope

    *1 Only in MF4890dw/MF4870dn/MF4820d, auto 2-sided print is available.
    *2 Can be used for printing received faxes.
    *3 To use pre-printed paper, set the paper type to [Plain Paper L] if it is curled. Note that toner may not flow well into the paper.
    *4 Use only the types designed for laser printers.
    *5 You can set Envelope Monarch only in the multi-purpose tray.

    • To prevent paper jams, do not use the following paper types:
    - Wrinkled or creased paper
    - Curled or rolled paper
    - Torn paper
    - Damp paper
    - Very thin paper
    - Paper printed by a thermal transfer printer (Do not copy on the reverse side.)
    • The following paper types do not print well:
    - Highly textured paper
    - Very smooth paper
    - Glossy paper
    • Make sure that the paper is free of dust, lint, and oil stains.
    • Make sure to test print before purchasing large quantities of copy paper.
    • Keep the paper wrapped in its original package (unopened or opened) and stored in a cool, dry place until ready to use. Make sure to keep it on a flat surface.
    • Store paper stacks in a place where temperatures are somewhere between 18℃ to 24℃ and humidity is somewhere between 40 % to 60 % RH (Relative Humidity).
    CAUTION
    To print on damp paper:
    • The following problems may occur.
    - Steam is emitted from the machine's output area.
    - Water droplets form on the back side of the operation panel and in the output area.
    • Moisture evaporates from damp paper due to the heat generated inside the fixing unit (it is most likely to occur at low room temperatures). This is not a malfunction, but you can prevent this by using a stack of new unopened paper.Should you smell something burning, immediately turn OFF the machine, unplug the power plug from the AC power outlet, and contact your local authorized Canon dealer or the Canon help line. Continued use may lead to a fire or electrical shock.

    Printable Area
    The shaded area in the illustration on the following page represents the printable area.
    Paper other than envelope



    Envelope



    Note that the margins indicated in the illustration are for your reference. Actual margins can vary.

    Supported Document Types

    Platen GlassFeeder
    Type・Plain paper
    ・Heavy paper
    ・Photograph
    ・Small documents (e.g., index cards)
    ・Special types of paper (e.g., tracing paper, transparencies, etc.)*1
    ・Booklet (Up to 20 mm) thickness
    Plain paper
    (Multi-page documents of the same size, thickness and weight/one-page documents)
    Size (W x L)Maximum size: 215.9 mm x 297 mm・MF4890dw
    Maximum size: 216 mm x 356 mm
    Minimum size: 140 mm x 127 mm
    ・MF4870dn/MF4750
    Maximum size: 216 mm x 356 mm
    Minimum size: 148 mm x 105 mm
    WeightMaximum weight: 2 kg・1-sided documents
    50 g/㎡ to 105 g/㎡
    ・2-sided documents (MF4890dw only)
    60 g/㎡ to 105 g/㎡
    Paper Capacity1 sheet (A4)・MF4890dw: Up to 50 sheets (A4)*2
    ・MF4870dn/MF4750: Up to 35 Sheets (A4)*2

    *1 When copying transparent documents such as tracing paper or transparencies, use a piece of plain white paper to cover the document after placing it face-down on the platen glass.
    *2 80 g/㎡
    IMPORTANT
    To place your document:
    • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it into the feeder.
    To prevent paper jams in the feeder:
    • Do not use any of the following:
    - Wrinkled or creased paper
    - Carbon paper or carbon-backed paper
    - Curled or rolled paper
    - Coated paper
    - Torn paper
    - Onion skin or thin paper
    - Stapled or clipped documents
    - Paper printed by a thermal transfer printer
    - Transparencies

    Scan Area
    Make sure that your scan area fits within the shaded area, as shown in the illustrations on the following page.
    * Note that the margins indicated in the illustrations are for your reference. Actual margins can vary.

    Copy
    Platen GlassFeeder

    * See "Printable Area" if you would like to know the practical printable area.

    Fax
    Platen GlassFeeder

    Scan
    Platen GlassFeeder

    * The whole document can be scanned without any margins