Issue
Cause and Solution
The multi-purpose tray can be loaded with up to approximately 100 sheets of plain paper (80 g/m2) of the standard sizes and custom sizes. Paper that cannot be loaded in a paper cassette such as heavy paper, coated paper, and envelopes can be loaded in the multi-purpose tray.
The paper loading procedure varies depending on the paper type. Refer to the respective procedures for each paper type.
See Related Information about the following title(s) at the end of this page as needed.
IMPORTANT
Do not put anything other than the printing paper on the multi-purpose tray. Also, do not press on top of or apply excessive force to the multi-purpose tray. This may result in damage to the multi-purpose tray.
NOTE
Before closing the multi-purpose tray, remove any loaded paper.
Keep the multi-purpose tray closed when it is not used.