• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    How to uninstall the CAPT software using the Uninstaller

    23-Apr-2012
    8201527700

    Solution

      The process of removing software to restore the computer to the same state as before the software was installed is referred to as uninstallation. The CAPT software (printer driver) can be uninstalled using the following procedure.
      IMPORTANT
      Operational requirements and restrictions are indicated at the end of this page. Be sure to read these items carefully in order to operate the printer correctly, and to avoid damage to the printer.

      1. Close all of the files and programs listed below:
      - Help files
      - Printer Status Window
      - Control Panel
      - Other applications

      2. From the [Start] menu, select [All Programs] -> [Canon Printer Uninstaller] -> [Canon LBP3500 Uninstaller].
      For Windows 98/Me/2000: From the [Start] menu, select [Programs] -> [Canon Printer Uninstaller] -> [Canon LBP3500 Uninstaller].

      3. Select the name of this printer, then click [Delete].
      NOTE
      Even if [Canon LBP3500] is not on the list in the [Delete Printer] dialog box, you can delete the file and information related to this printer by clicking [Delete].

      4. Click [Yes].
      Uninstallation starts. Please wait a moment.

      5. Click [Exit].


      IMPORTANT
      a. If the printer driver was installed on Windows 2000/XP/Server 2003 logged on by a user who is a member of Administrators, it cannot be uninstalled from the computer logged on by anyone other than users who are members of Administrators. Be sure to log in as a member of Administrators before the uninstallation.
      b. If the manuals have been installed, you can also uninstall the installed manuals by uninstalling the CAPT software with the Uninstaller.
      c. If you are using a computer with Windows XP Service Pack 2 or another operating system equipped with Windows Firewall, the printer is registered in the [Exceptions] sheet in the [Windows Firewall] dialog box. When you uninstall the CAPT software using the uninstaller, the settings for this printer are also removed from the [Exceptions] sheet in the [Windows Firewall] dialog box.
      NOTE
      The screen shots used in this section are from Windows XP Professional.