Solution
Cleaning the Scanning Area
Wipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth.
(A): Platen glass cover
(B): Platen glass
Cleaning the ADF Area
Black lines may appear in copies when the ADF is used to feed documents. This is caused by glue, ink, correction fluid or other foreign matters (A) in the read area (B) of the platen glass. Use a clean soft cloth to wipe the read area (shaded area) clean. Take particular care to clean at the locations where the black lines (C) are appearing on copies (D).
If you have trouble getting the glass clean, wipe with a cloth moistened with water or a mild neutral detergent, and then wipe the glass dry with another cloth.
(A): Glue, ink, correction fluid, etc.
(B): Read area
(C): Black lines
(D): Copy
(E): White roller
IMPORTANT
a. Glue, ink, correction fluid and other foreign matter can soil the platen glass when you send a document through the ADF while the glue, ink or correction fluid on the document is still wet. This is what causes black lines on copies. Whenever you load a document in the ADF, always check to make sure that any glue, ink or correction fluid that is on the document is completely dry.
b. When cleaning the read area (shaded area) of the platen glass, take care not to damage the white roller (E) located on the center of the ADF.