Issue
The edges of the paper are dirty
Cause and Solution
<Cause1> The Platen has become dirty after borderless printing or printing on small paper.
<Corrective Action>
Open the Top Cover and clean the Platen.
<Cause2> The paper type as specified on the printer does not match the type specified in the printer driver.
<Corrective Action1>
Make sure the same paper type is specified on the printer as in the printer driver.
<Corrective Action2>
Make sure the same paper type is specified in the printer driver as on the printer.
1.Hold down the Stop button for a second or more to cancel printing.
2.Change the paper type in the printer driver and try printing again.
<Cause3> The paper is wrinkled or warped.
<Corrective Action>
Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously.
<Cause4> A cut line is printed because the function to reduce cutting dust has been activated.
<Corrective Action>
If this function is not needed, deactivate CutDustReduct. through the printer menu.
<Cause5> The Printhead is set too low.
<Corrective Action>
In Head Height, choose Automatic.
<Cause6> You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.
<Corrective Action1>
When printing on Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth setting of Strong or Strongest. If paper still rubs against the printhead, try raising the Printhead by setting Head Height to Highest.
<Corrective Action2>
When printing on CAD Tracing Paper or film-based media, choose a VacuumStrngth setting of Standard, Strong, or Strongest. If paper still rubs against the printhead, try raising the Printhead by setting Head Height to Highest.
<Cause7> The Ejection Guide is soiled.
<Corrective Action>
Clean the Ejection Guide.