No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

    12-Jul-2010
    8200814600

    Issue

    • No Printing Results
    • Printing Is Blurred
    • Colors Are Wrong
    • White Streaks

    Cause and Solution

    Check 1: Did you confirm the paper and print quality settings?

    Check 2: Check the status of ink tanks. Replace the ink tank if the ink has run out
    Replacing an Ink Tank
    When you need to replace ink tanks, follow the procedure below.

    Check 3: Is the orange tape or protective film remaining?
    Make sure that all of the protective film is peeled off and the L-shape air hole is exposed, as illustrated in (A).
    If the orange tape is left as in (B), pull the orange tape and remove it.

    Check 4: Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning
    Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
    • If the Nozzle Check Pattern is not printed correctly:
    Check to see if a particular color's ink tank is not empty.
    If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head Cleaning and try printing the Nozzle Check Pattern again.
    • If the problem is not resolved after performing the Print Head Cleaning twice:
    Perform the Print Head Deep Cleaning.
    If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
    • If the problem is not resolved after performing the Print Head Deep Cleaning twice:
    If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged. Contact the service center.

    Check 5: When using paper with one printable surface, make sure that the paper is loaded with the printable side facing up
    Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
    Refer to the paper's instruction manual for detailed information on the printable side.

    Check 6: Is the Platen Glass dirty?
    Clean the Platen Glass.
    Cleaning the Platen Glass and Document Cover

    Check 7: Make sure that the original is properly loaded on the Platen Glass.

    Check 8: Is the original loaded with the side to be copied facing down on the Platen Glass?

    Check 9: Are you copying a printout that was printed using this machine?
    Print from the memory card, from the USB flash drive, or from the digital camera directly, or reprint from the computer.
    If you copy a ducument/image printed by this machine, print quality may be reduced.