• Our Customer Care Centre will be closed earlier at 12pm, on 24 December 2024. Usual operating hours will resume on 26 December 2024. We apologise for any inconvenience caused.

    Copy Has Vertical White Streaks

    13-Oct-2011
    8200509800

    Issue


    Copy has vertical white streaks.

    Cause and Solution


    This section describes what you should do if copy has vertical white streaks.

    Is the toner low or unevenly distributed?
    Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge.

    NOTE
    For instructions on how to replace the toner cartridges, see "Replacing the Toner Cartridges."