The Port to Be Used Has a Problem
27-Sep-2011
8200414600
Issue
The port to be used has a problem.
The port to be used has a problem.
Cause and Solution
Perform the following procedure.
1. Open the [Printers and Faxes] or [Printers] folder.
From the [Start] menu, select [Settings] → [Printers].
From the [Start] menu, select [Printers and Faxes].
From the [Start] menu, select [Control Panel], and then click [Printers and Other Hardware] → [Printers and Faxes].
From the [Start] menu, select [Control Panel], and then click [Printer].
From the [Start] menu, select [Control Panel], and then double-click [Printers].
2. Right-click the icon for this printer, and then select [Properties] from the pop-up menu.
3. Display the [Ports] sheet.
4. Check whether the port to be used is selected properly.
If the appropriate port is not selectedSelect the appropriate one, then click [OK].
If you cannot find the port to be usedUninstall the printer driver and install it again.
You changed the IP address. (If the printer and computer are connected by a LAN cable) (Only for the network model)
If you changed the IP address, see [After Changing the IP Address (Changing the Port) (Only for the Network Model)] and set the port anew.
You are using Standard TCP/IP Port created by "Manual Setup" on Windows Vista or Server 2008. (If the printer and computer are connected by a LAN cable) (Only for the network model)
If you are using Windows Vista or Server 2008, you cannot print using Standard TCP/IP Port* created by "Manual Setup". See "User's Guide" (HTML manual) in the CD-ROM supplied with the printer and perform "Auto Setup" after uninstalling the printer driver.
* Other than the Standard TCP/IP Port created by "Auto Setup".