Printing Does Not Start

    09-May-2008
    8200132600

    Issue


    Cause and Solution

    Ink tank is empty
    See "An Error Message Is Displayed on the LCD" to identify the ink error, and then take the appropriate action depending on the error condition.

    Ink tank not installed in proper position
    Open the Scanning Unit (Printer Cover) and check the ink lamps.
    If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be installed in a wrong position.
    Confirm that the ink tanks are installed in the appropriate positions. See "Replacing Ink Tanks".

    Ink tank is not installed securely
    Open the Scanning Unit (Printer Cover) and check the ink lamps.
    If the ink lamp is not lit, press the mark on the ink tank until it clicks into place. The ink lamp lights up red when the ink tank is fully inserted.

    Unnecessary print jobs are left in queue / Computer problems
    Restarting your computer may solve the problem.
    If there are any unnecessary print jobs, follow the procedure below to delete them.
    (1) Open the printer properties dialog box.
    (2) Click the Maintenance tab and then View Printer Status.
    The printer status monitor is displayed.
    (3) Click Display Print Queue.
    (4) Select Cancel All Documents on the Printer menu.
    You may not be able to select this depending on the privileges of the account.
    (5) When the confirmation message is displayed, click Yes.
    The print jobs are deleted.
    (1) Click the printer icon in the Dock to display the list of print jobs in progress.
    In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your machine in the Printer List.
    (2) Select the print job to delete and click .
    The print jobs are deleted.

    The machine is not ready
    Check if the Power lamp is lit green.
    If the Power lamp is off, turn the machine on.
    While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green.
    NOTE
    When printing large data such as a photo or graphics, it may take longer to start printing.

    The machine is not connected properly
    Make sure that the USB cable is securely plugged in to the machine and the computer.
    • If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
    • There could also be a problem with the USB cable. Replace the USB cable and try printing again.

    Inner Cover was open when you started printing
    Close the Inner Cover, press the OK button on the machine. The machine resumes printing.

    Your machine is not selected in the printer driver
    The machine will not print properly if you are using a driver for a different printer.
    In Windows, make sure that Canon XXX Printer (where "XXX" is your machine's name) is selected in the Print dialog box.
    In Macintosh, make sure that your machine's name is selected in Printer in the Print dialog box.
    NOTE
    To make your machine the one selected by default, select Set as Default Printer (Windows) or Make Default (Macintosh).

    The printer port is not configured appropriately ( Windows )
    Set "USBnnn" (where "n" is a number) as the printer port.
    (1) Log into a user account with administrator privilege.
    (2) Click Control Panel, then Printer under Hardware and Sound.
    In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
    In Windows 2000, click Control Panel then Printers.
    (3) Right-click the Canon XXX Printer icon (where "XXX" is your machine's name), then select Properties.
    (4) Click the Ports tab to confirm the port settings. Modify them if necessary.