Issue
Cannot receive fax - No automatic switching between telephone and fax calls.
Cannot receive fax - No automatic switching between telephone and fax calls.
Cause and Solution
Is the machine set to switch automatically between telephone and fax calls?
For the machine to switch between fax and telephone calls automatically, the receive mode must be set to <FaxTel>, <NET SWITCH>, or <AnsMode>. If you have set <AnsMode>, confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded.
Select the Receive Mode that Suits Your Needs
Follow this procedure to set the machine for receiving faxes.
The default setting is <FaxOnly>.
Are documents stored in memory, leaving little or no memory available?
Print, send, or delete any documents stored in memory.
Check and Delete Fax Documents Stored in Memory
System monitor enables you to view and monitor the status of the send and receive jobs currently being processed.
Has an error occurred during reception?
Print an Activity Report and check for an error.
ACTIVITY REPORT
The default setting is <OUTPUT YES>.