List of Messages

    22-Nov-2007
    8000788901

    Category : Error Messages
    Description : List of Messages
    List of Messages



    The following messages may appear on the camera LCD monitor if an error occurs with the camera.


    The following error messages appear when you are shooting and playing back images with the camera.

    Message
    Explanation
    Busy...
    Image is being recorded to the memory card, or the playback mode is starting up.
    No memory card
    You turned on the camera without a memory card installed, or with a memory card installed in the wrong orientation.
    Card locked!
    The SD memory card or SDHC memory card is write-protected.
    Cannot record!
    You attempted to shoot an image without a memory card installed, with a memory card installed in the wrong orientation, or attempted to attach a sound memo to a movie.
    Memory card error
    There may be something wrong with the memory card. By formatting the malfunctioning memory card with the camera, you may be able to continue using it. However, if this error message appears even when using the supplied memory card, contact your Canon Customer Support Help Desk as there may be a problem with the camera.
    Memory card full
    Memory card is full of images and no more can be recorded or saved, or no more image settings, sound recorder files or sound memos can be recorded.
    Naming error!
    The file name could not be created because there is an image with the same name as the folder that the camera is attempting to create, or the highest possible file number has already been reached. In the Set up menu, set [File Numbering] to [Auto Reset]; alternatively, save all the images you wish to retain onto a computer, then reformat the memory card. Please note that formatting will erase all the existing images and other data.
    Change the batteries
    Battery charge is insufficient to operate the camera. Replace both batteries immediately with unused AA-size alkaline batteries or fully charged Canon AA-size NiMH batteries.
    No image.
    No images recorded on memory card.
    Image too large.
    You attempted to play back an image larger than 5616 x 3744 pixels or with a large data size.
    Incompatible JPEG
    You attempted to play back an incompatible JPEG image (edited with a computer, etc.).
    RAW
    You attempted to play back an incompatible RAW image.
    Unidentified Image
    You attempted to play back an image with corrupted data, an image with a recording type specific to another manufacturer’s camera, or an image that has been downloaded to a computer and altered.
    Cannot magnify!
    You attempted to magnify an image recorded in a different camera or data type, an image edited with a computer, or a movie.
    Cannot rotate
    You attempted to rotate the image shot with a different camera or data type, or an image edited with a computer.
    Incompatible WAVE
    A sound memo cannot be added to this image since the data type of the existing sound memo is incorrect. In addition, sound cannot be played back.
    Cannot modify image
    You attempted to resize or perform red eye correction on a movie or an image recorded with another camera. Or you attempted to resize an image recorded using , or already resized to .
    Cannot Modify
    Cannot apply red-eye correction as no red-eye is detected.
    Cannot transfer!
    When transferring images to your computer using the Direct Transfer menu, you attempted to select an image with corrupted data or an image taken with another camera. You may have also attempted to select a movie when [Wallpaper] was selected in the Direct Transfer menu.
    Protected!
    You attempted to erase a protected image, movie or sound memo.
    Too many marks.
    Too many images have been marked with print settings or transfer settings. Cannot process any more.
    Cannot complete!
    Could not save a part of the print or transfer settings.
    Unselectable image.
    You attempted to set the print settings for a non-JPEG image.
    Communication error
    The computer was unable to download the image due to the large amount of images (approx. 1000) stored on the memory card. Use a USB card reader or a PCMCIA card adapter to download the images.
    Lens error, restart camera
    An error was detected while the lens was in motion, and the power has been automatically turned off. This error can occur if you hold the lens while it is in motion or you operate it in a location with excessive dust or sand in the air. Try turning the power back on, and resume shooting or playback. If this message continues to display, contact your Canon Customer Support Help Desk as there may be a problem with the lens.
    Exx
    (xx: number) Camera detected error. Turn the power off and then back on, then shoot or play back. A problem exists if the error code reappears. Note the number and contact your Canon Customer Support Help Desk. If an error code displays directly after taking a picture, the shot may not have been recorded. Check image in playback mode.



    The following error messages appear during [Direct Print] (when connected to a SELPHY ES or SELPHY CP series printer via PictBridge).

    Message
    Explanation
    No Paper
    Paper cassette is incorrectly inserted or out of paper. Or the paper feed is not operating correctly.
    No Ink
    The ink cartridge has not been inserted or has run out of ink.
    Paper and ink do not match
    The paper and ink are from different sets.
    Paper Jam
    The paper jammed during printing.
    Print output tray is full
    Remove paper from the print output tray.
    Paper Error
    The paper is not correctly set in the printer.
    Cartridge not compatible
    Cartridge is not compatible.
    Ink Error
    The ink cassette is experiencing a problem.
    Recharge the printer battery
    The printer’s battery pack is depleted.
    Readjust trimming
    You attempted to print the image with a different style than the one used when the trimming settings were set.
    Hardware Error
    Check whether or not an error other than a paper or ink error has occurred.
    File Error
    You tried to print an image that is not compatible with PictBridge. Some images that have been recorded with another camera or modified using a computer cannot be printed.
    Print error
    There is an error in the settings. Turn off the printer and turn it on again, then set the print settings correctly.



    The following error messages appear during [Direct Print] (when connected to a PIXUS series printer or a printer from a manufacturer other than Canon via PictBridge).

    Message
    Explanation
    No Paper *
    There is no paper set in the printer.
    Paper Jam
    The paper jammed during printing. Select [Stop] to cancel printing. Remove the jammed paper, reset some other paper in the printer, then print again.
    Paper Error
    Either the paper is not set correctly in the printer, or the size of the paper is wrong. Also open the paper output tray if it is closed. In addition, close the the CD-R tray guide when it is open.
    No Ink
    Ink Cassete Error
    The ink tank has run out of ink or there is no ink tank in the printer. The number of times that the printer’s error lamp blinks, and the error message displayed, will indicate the appropriate remedy for the error. Please refer to the printer’s user guide for the remedy.
    Low ink level *
    The ink tank needs to be replaced soon. Prepare a new ink tank. If you select [Continue] in the error screen, you can restart printing.
    Ink absorber full *
    You can restart printing if you select [Continue] in the error screen. Please request replacement of the ink absorber from your nearest Canon Customer Support center listed in the contact list provided with the printer or in the user guide. The ink absorber cannot be replaced by the user.
    Ink Error
    There is a problem with the ink. If the printer’s error lamp is blinking and an error message is displayed, please refer to the printer’s user guide to ascertain the problem and its remedy.
    Printer error
    Disconnect the cable from the printer and turn off the printer power. Then reconnect the cable and turn on the printer. If the error persists, please request a repair from your nearest Canon Customer Support Center (listed in the contact list provided with the printer).
    Printer in use
    The printer is warming up or in use. The printer automatically starts printing the images from the camera after completing the current printing. Also, when a message displays regarding checking the position of the paper thickness lever, check the position of the paper thickness lever, then press the OK button on the printer.
    Paper lever error*
    Adjust the paper thickness lever to the proper position.
    Printer cover open
    Close the printer cover securely.
    No print head
    If the printer’s error lamp is blinking and an error message is displayed, please refer to the printer’s user guide to ascertain the problem and its remedy.
    Hardware Error
    If the printer’s error lamp is blinking and an error message is displayed, please refer to the printer’s user guide to ascertain the problem and its remedy.
    File Error
    You tried to print an image that is not compatible with PictBridge. Some images that have been recorded with another camera or modified using a computer cannot be printed.
    Incompatible paper size
    Paper of a different size than the specified paper size is set to the printer. Select [Continue] on the error screen to display the paper size setting screen. Correct the paper size using the screen (only the selectable paper sizes appear on the screen).
    Print error
    Check that the correct paper size is selected. If this error message appears even when the correct paper size is set, turn off the printer, then turn it on again. If the error persists, please request a repair from your nearest Canon Customer Support Center (listed in the contact list provided with the printer).
    Check print settings
    Unprintable settings are included. Select [Continue] on the error screen to display the print order screen. Check the print settings (only the printable settings appear on the screen), change the settings if necessary, then print again.
    *If you select [Continue] and press the FUNC./SET button, printing resumes.



    The following error messages appear during [Direct Print] (when connecting to a SELPHY series printer via Canon Direct Print or a PIXUS series printer via Bubble Jet Direct).

    Message
    Explanation
    No Paper
    Paper cassette is incorrectly inserted or out of paper. Or the paper feed is not operating correctly.
    No Ink
    The ink cartridge has not been inserted or has run out of ink.
    Incompatible paper size
    Wrong paper size is loaded in the printer.
    Incompatible ink size
    Wrong ink cassette size is loaded in the printer.
    Ink Cassette Error
    The ink cassette is experiencing a problem.
    Paper and ink do not match
    The paper and ink are from different sets.
    Paper Jam
    The paper jammed during printing.
    Paper has been changed
    Paper size was changed after the print style was displayed.
    Recharge the printer battery
    The printer’s battery pack is depleted.
    Communication Error
    The printer is experiencing a data transmission error.
    Readjust trimming
    You attempted to print the image with a different style than the one used when the trimming settings were set.
    Cannot Print!
    You attempted to print an image that was photographed with another camera, one recorded in a different data type, or one that has been edited on a computer.
    Could not print xx images
    You attempted to use the DPOF print settings to print xx images that were photographed with another camera, that have been recorded in a different data type, or that have been edited on a computer.