Though honed processes and latest remote monitoring technologies, you get to enjoy management, maintenance and support on a proactive and as-needed basis. Whether it is security patch management, problem resolution or data backup for your servers, you can tailor your managed services plan based on your needs.
Or you can choose Credit-Based Services which are designed with the needs of small businesses in mind; such as operations requirements, opportunity costs and costs of resources.
Multiple Technologies Supported
Regardless of technologies deployed, you will get the IT support and services necessary to keep your business going.
Plans That Fit Your Needs
With Canon, you can choose to have managed services tailored to support your business’s IT needs, or to kickstart your IT support needs with Credit-Based Services.
Peace of Mind
With mutual defined SLA metrics (Managed Services) or our No-Charge Policy (Credit-Based Services), you get guaranteed service quality, swift issue resolution and a satisfied end-user.
Single Point of Contact (SPOC)
A single point of contact can provide you the clarity of the resolution status or quicker resolution by the relevant second tier support and vendor teams.
Contact us for more information on Digital Support Services or how Canon can support your IT services needs.